Amy Martin
Laurel,MS
Summary
- Creative, highly skilled Hairstylist with strong affinity for aesthetic improvement and commitment to customer satisfaction. Developed significant clientele loyalty during 10 plus years in industry. Earned ongoing certifications to enhance abilities and work quality.
Overview
10
10
years of professional experience
Work History
Salon Owner/Operator
Maddie's Salon
Laurel, MS
10.2013 - 06.2021
- Consulted with customers to assess needs and propose optimal solutions
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Evaluated suppliers to maintain cost controls and improve operations
- Put together realistic budgets based upon costs and fees for successfully operating business
- Maintained client treatment records and designed long-term care programs for return customers
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices
- Created marketing advertisements to increase awareness of services and boost sales.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Grew sales with great work ethic, individualized beauty care plans and positive attitude
- Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
Assistant Salon Manager
Style Masters Salon
Laurel, MS
05.2011 - 10.2013
- Gathered feedback from clients to provide pleasant salon experience
- Prepared daily shifts based on demand and scheduled appointments
- Organized training for new Type employee and receptionists
- Advertised salon services on social media platforms
- Monitored stock of Type products and ordered supplies
- Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks
- Recorded weekly supply and inventory needs and made regular orders worth $Amount
- Maintained general appointment calendar and set shift schedules
- Oversaw salon employee performance, facility cleanliness and sales
- Helped prepare clients for hair service
- Prepared and mixed color formulas for clients' hair
- Scheduled customer appointments and rearranged individual time slots to meet demand
- Processed payments, entering sales in register for prompt customer service.
- Monitored stock of Type products and ordered supplies.
- Advertised salon services on social media platforms.
- Developed sales and promotional campaigns around special holidays and seasonal events.
Education
High School Diploma - undefined
Northeast Jones High School
undefined
Mississippi College of Beauty Culture Laurel
undefined
Antonelli College
Skills
- Customer Relations
- Consulting
- Budgeting
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
- Executive Leadership
- Inventory Accuracy
- Hair Coloring Techniques
- Program Optimization
- Management Training
- Supplier Monitoring
- Maintaining Clean Work Areas
- Customer Service
- Sales Planning
- Public Speaking
- Budgeting and Cost Control
- Thrive Under Pressure
Timeline
Salon Owner/Operator
Maddie's Salon
10.2013 - 06.2021
Assistant Salon Manager
Style Masters Salon
05.2011 - 10.2013
High School Diploma - undefined
Northeast Jones High School
undefined
Mississippi College of Beauty Culture Laurel
undefined
Antonelli College
Similar Profiles
Craig ChilelliCraig Chilelli
General Manager at Maddie's Motor SportsGeneral Manager at Maddie's Motor Sports
Renata BarrantesRenata Barrantes
Restaurant Hostess at Fat Maddie'sRestaurant Hostess at Fat Maddie's
Veronica RigattiVeronica Rigatti
Bakers Assistant at Mia and Maddie's LLCBakers Assistant at Mia and Maddie's LLC
Mason BatesMason Bates
Lineman at MDR ConstructionLineman at MDR Construction
Jamarcus SmithJamarcus Smith
Shift Manager at Buffalo Wild WingsShift Manager at Buffalo Wild Wings