Amy Martin
Center Manager
Bowling Green,KY
Summary
Knowledgeable center manager with robust background in managing daily operations and overseeing staff to ensure smooth and efficient functioning. Successfully implemented process improvements that enhanced customer satisfaction and operational efficiency. Demonstrated strong leadership and problem-solving skills, adept at fostering team collaboration and maintaining high service standards. Adept at managing teams, optimizing processes, and resolving conflicts efficiently. Professional with strong background in managing operations and leading teams to success. Demonstrates expertise in strategic planning and team leadership. Skilled in resource management, conflict resolution, and delivering measurable results.
Overview
11
11
years of professional experience
Work History
Center Manager
Hopebridge Autism Therapy Center
04.2023 - Current
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
Store Manager
David's Bridal
Bowling Green, KY
01.2017 - 05.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Nutrition Assistant
Greenview Regional Hospital
Bowling Green, KY
01.2014 - 05.2017
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Assessed calories, sodium, sugar and other nutrition data to oversee patients' diets.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Studied health needs and goals established by dieticians, physicians and nurses to provide nutritious and balanced meals to patients.
Education
Associate of Science -
Southcentral Kentucky Community And Technical College
Bowling Green, KY12.2014
Skills
- Sales and Marketing Support
- Staff Coaching and Training
- Shrinkage Prevention
- Store Merchandising
- Sales Strategies
- Scheduling and Time-Tracking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 60 staff members.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
Center Manager
Hopebridge Autism Therapy Center
04.2023 - Current
Store Manager
David's Bridal
01.2017 - 05.2023
Nutrition Assistant
Greenview Regional Hospital
01.2014 - 05.2017
Associate of Science -
Southcentral Kentucky Community And Technical College
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