Amy Master
Boyd,TX
Summary
Organized and dependable team player candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
HR Benefit and Payroll Specialist
Five Point Dental Specialists
Fort Worth, TX
10.2022 - 12.2023
- Maintained employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details
- Managed information in the payroll system; information may include employee's hourly rates, salaries, merit increases, bonuses or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information
- Managed proper processing of payroll deductions for taxes, benefits, charitable contributions, and other deductions
- Maintains accurate records of active job openings and received applications; manages internal and external job postings
- Reviewed applications for entry-level and non-exempt positions; conducted and scheduled preliminary interviews
- Managed administrative and record keeping tasks related to staffing changes, which may include layoffs, resignations, terminations, and extended leaves of absence
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Assisted with record audits and mandatory reports, 1-9 audits, EEO-1 filings, pay audits, benefit plan audits, and other compliance reviews.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Managed and updated employee benefits information.
- Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system.
- Processed vendor invoices for payment,
Office Manager/Legal Assistant
Simpson, Simpson & Tuegel Law Firm
Decatur, TX
07.2019 - 08.2022
- Performed complex legal admin activities that may be highly confidential or sensitive, requiring diplomacy and discretion
- Creating, editing, and proofreading letters, legal documents, including checking documents for content and context
- Organizing and maintaining all correspondence and documents using the relevant document management system
- Managing emails, calendar appointments and client contact list
- Schedule meetings and coordinating all logistics
- Training, on-boarding, assisting and providing orientation, completion of W-9's, benefit enrollment for new members of staff
- Managing physical and electronic files, including intake, retention, retrieval, transfer of records, and all client files
- Maintaining an organized and secured work station and filing areas
- Managing daily workflow ensuring deadlines are met and work is completed correctly
- Provide administrative support for senior management
- Meet and greet clients, answer phones, direct calls, answer clients questions
- Handle all accounts receivable and payables
- Maintain office inventory and process all incoming/outgoing mail.
Senior Rate Analyst - Marketing Agriculture
BNSF Railway Company
Fort Worth, TX
12.2012 - 02.2019
- Overseeing capture, publication, rationalization, simplification and distribution of AG carload prices using BNSF's RPMS (Rate & Price Management System)
- Research and identify root cause, and resolve billing and rating errors within PAS, Reference Files and RPMS applications and database
- Coordinate efforts of Marketing, Sales, EDI, and Revenue Management personnel to increase the automatic rating of waybills by BNSF's PAS (Price Application System)
- Develop and implement corrective action plans to fix errors and prevent future recurrence
- Coordinate and participate in training related to the RPMS/PAS/RA Applications
- Support efforts to create new processes and enhance existing processes for which AG Marketing is responsible within the Revenue Pipeline
- Perform special projects, and provide other support as directed by management.
Rate Analyst - Marketing Agriculture
BNSF Railway Company
Fort Worth, TX
03.2007 - 12.2012
- Accurate and timely processing of tariff publication requests
- Customer notification and advisories through web-based tools
- Review and work auto-rating issues via revenue management system
- Other work-related functions include back-up for COT's order processing
- Provide other work support as directed by management.
Contracted Rate Analyst- Price Management
BNSF Railway Company
Fort Worth, TX
09.2005 - 02.2007
- Accurate and timely processing of publication requests
- Customer notification and advisories through web-based tools application Zephyr
- Reviewed and work auto-rating issues via revenue management system
- Provide other work support as directed by management.
Contracted- Human Resource Benefits Coordinator
BNSF Railway Company
Fort Worth, TX
04.2003 - 09.2005
- Reviewing applications, data entry and approval processing for Family Medical Leave Applications (FMLA)
- Answering the Employee Benefit Help Line and assisting with pension data
- Maintaining and filing of employee files
- Provide other work support as directed by management.
Benefits Administrator
Willis, Inc
Fort Worth, TX
10.2001 - 01.2003
- Managing client accounts for benefits enrollment
- This encompassed working with insurance carriers to enroll employees for medical, dental, vision, life insurance, COBRA and flexible spending accounts
- Processing confirmations of insurance benefits
- Conducting open enrollment orientations
- Auditing and processing carrier bills
- Creating and maintain client files
- Provide other work support as directed by management.
Education
Edward H. White High School
Jacksonville, FLSkills
- Excel (10 years)
- Microsoft Sharepoint (6 years)
- Word (10 years)
- HR
- Office Management
- Accounts Receivable
- Accounts Payable
- Agriculture
- Revenue Management
- Auditing
- EDI
- Business Analysis
- Front Desk
- Collaborative Team Member
- Employee File Maintenance
- Legal Research
- Legal Drafting
- Microsoft Outlook
- Account Management
- New Hire Processing
- Data Auditing Assistance
- Ten-Key Operator
- Payroll Administration
- Benefits Administration
- I-9 Documentation
- Human Resource Information System (HRIS)
Accomplishments
• BNSF- Awarded the 2017 CEO Employee of the Year for the auto-rating accuracy.
additional information
HMO/ Dental HMO Policy, PPO Policy, Cobra, Individual Conversion, Benefits Enrollment, Signature Service, Medicare Supplement, Medical Policy, Medical Procedure, Quality & Customer Service, Business Writing, Computer programs of Word, Excel, Power Point, Sharepoint, Sales Force
assessments
Recruiting, Proficient, 09/01/21
Timeline
HR Benefit and Payroll Specialist
Five Point Dental Specialists
10.2022 - 12.2023
Office Manager/Legal Assistant
Simpson, Simpson & Tuegel Law Firm
07.2019 - 08.2022
Senior Rate Analyst - Marketing Agriculture
BNSF Railway Company
12.2012 - 02.2019
Rate Analyst - Marketing Agriculture
BNSF Railway Company
03.2007 - 12.2012
Contracted Rate Analyst- Price Management
BNSF Railway Company
09.2005 - 02.2007
Contracted- Human Resource Benefits Coordinator
BNSF Railway Company
04.2003 - 09.2005
Benefits Administrator
Willis, Inc
10.2001 - 01.2003
Edward H. White High School