Summary
Overview
Work History
Education
Skills
Accomplishments
additional information
assessments
Timeline
Generic

Amy Master

Boyd,TX

Summary

Organized and dependable team player candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

HR Benefit and Payroll Specialist

Five Point Dental Specialists
10.2022 - 12.2023
  • Maintained employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details
  • Managed information in the payroll system; information may include employee's hourly rates, salaries, merit increases, bonuses or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information
  • Managed proper processing of payroll deductions for taxes, benefits, charitable contributions, and other deductions
  • Maintains accurate records of active job openings and received applications; manages internal and external job postings
  • Reviewed applications for entry-level and non-exempt positions; conducted and scheduled preliminary interviews
  • Managed administrative and record keeping tasks related to staffing changes, which may include layoffs, resignations, terminations, and extended leaves of absence
  • Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
  • Assisted with record audits and mandatory reports, 1-9 audits, EEO-1 filings, pay audits, benefit plan audits, and other compliance reviews.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Managed and updated employee benefits information.
  • Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system.
  • Processed vendor invoices for payment,

Office Manager/Legal Assistant

Simpson, Simpson & Tuegel Law Firm
07.2019 - 08.2022
  • Performed complex legal admin activities that may be highly confidential or sensitive, requiring diplomacy and discretion
  • Creating, editing, and proofreading letters, legal documents, including checking documents for content and context
  • Organizing and maintaining all correspondence and documents using the relevant document management system
  • Managing emails, calendar appointments and client contact list
  • Schedule meetings and coordinating all logistics
  • Training, on-boarding, assisting and providing orientation, completion of W-9's, benefit enrollment for new members of staff
  • Managing physical and electronic files, including intake, retention, retrieval, transfer of records, and all client files
  • Maintaining an organized and secured work station and filing areas
  • Managing daily workflow ensuring deadlines are met and work is completed correctly
  • Provide administrative support for senior management
  • Meet and greet clients, answer phones, direct calls, answer clients questions
  • Handle all accounts receivable and payables
  • Maintain office inventory and process all incoming/outgoing mail.

Senior Rate Analyst - Marketing Agriculture

BNSF Railway Company
12.2012 - 02.2019
  • Overseeing capture, publication, rationalization, simplification and distribution of AG carload prices using BNSF's RPMS (Rate & Price Management System)
  • Research and identify root cause, and resolve billing and rating errors within PAS, Reference Files and RPMS applications and database
  • Coordinate efforts of Marketing, Sales, EDI, and Revenue Management personnel to increase the automatic rating of waybills by BNSF's PAS (Price Application System)
  • Develop and implement corrective action plans to fix errors and prevent future recurrence
  • Coordinate and participate in training related to the RPMS/PAS/RA Applications
  • Support efforts to create new processes and enhance existing processes for which AG Marketing is responsible within the Revenue Pipeline
  • Perform special projects, and provide other support as directed by management.

Rate Analyst - Marketing Agriculture

BNSF Railway Company
03.2007 - 12.2012
  • Accurate and timely processing of tariff publication requests
  • Customer notification and advisories through web-based tools
  • Review and work auto-rating issues via revenue management system
  • Other work-related functions include back-up for COT's order processing
  • Provide other work support as directed by management.

Contracted Rate Analyst- Price Management

BNSF Railway Company
09.2005 - 02.2007
  • Accurate and timely processing of publication requests
  • Customer notification and advisories through web-based tools application Zephyr
  • Reviewed and work auto-rating issues via revenue management system
  • Provide other work support as directed by management.

Contracted- Human Resource Benefits Coordinator

BNSF Railway Company
04.2003 - 09.2005
  • Reviewing applications, data entry and approval processing for Family Medical Leave Applications (FMLA)
  • Answering the Employee Benefit Help Line and assisting with pension data
  • Maintaining and filing of employee files
  • Provide other work support as directed by management.

Benefits Administrator

Willis, Inc
10.2001 - 01.2003
  • Managing client accounts for benefits enrollment
  • This encompassed working with insurance carriers to enroll employees for medical, dental, vision, life insurance, COBRA and flexible spending accounts
  • Processing confirmations of insurance benefits
  • Conducting open enrollment orientations
  • Auditing and processing carrier bills
  • Creating and maintain client files
  • Provide other work support as directed by management.

Education

Edward H. White High School
Jacksonville, FL

Skills

  • Excel (10 years)
  • Microsoft Sharepoint (6 years)
  • Word (10 years)
  • HR
  • Office Management
  • Accounts Receivable
  • Accounts Payable
  • Agriculture
  • Revenue Management
  • Auditing
  • EDI
  • Business Analysis
  • Front Desk
  • Collaborative Team Member
  • Employee File Maintenance
  • Legal Research
  • Legal Drafting
  • Microsoft Outlook
  • Account Management
  • New Hire Processing
  • Data Auditing Assistance
  • Ten-Key Operator
  • Payroll Administration
  • Benefits Administration
  • I-9 Documentation
  • Human Resource Information System (HRIS)

Accomplishments

    • BNSF- Awarded the 2017 CEO Employee of the Year for the auto-rating accuracy.

additional information

HMO/ Dental HMO Policy, PPO Policy, Cobra, Individual Conversion, Benefits Enrollment, Signature Service, Medicare Supplement, Medical Policy, Medical Procedure, Quality & Customer Service, Business Writing, Computer programs of Word, Excel, Power Point, Sharepoint, Sales Force

assessments

Recruiting, Proficient, 09/01/21

Timeline

HR Benefit and Payroll Specialist

Five Point Dental Specialists
10.2022 - 12.2023

Office Manager/Legal Assistant

Simpson, Simpson & Tuegel Law Firm
07.2019 - 08.2022

Senior Rate Analyst - Marketing Agriculture

BNSF Railway Company
12.2012 - 02.2019

Rate Analyst - Marketing Agriculture

BNSF Railway Company
03.2007 - 12.2012

Contracted Rate Analyst- Price Management

BNSF Railway Company
09.2005 - 02.2007

Contracted- Human Resource Benefits Coordinator

BNSF Railway Company
04.2003 - 09.2005

Benefits Administrator

Willis, Inc
10.2001 - 01.2003

Edward H. White High School

Similar Profiles

CREATE PROFILE
Amy Master