Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Hi, I’m
Amy Maynard
Portsmouth,VA
Summary
Overview
13
years of professional experience
Work History
Layer 9, Inc
Office Administrator /Procurement Manager
03.2015 - Current
Job overview
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Developed standard operating procedures for all administrative employees.
- Maintained CRM database with customer updates and report generation.
United States Army
Air Traffic Controller
11.2006 - 01.2012
Job overview
- Communicated instructions to pilots through clear delivery and enunciation.
- Utilized communications systems to direct movement of pilots and ground personnel.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Researched continually to stay up to date on new FAA rules and policies.
- Handled administrative requirements, maintained records and submitted operational reports.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
ECPI UniversityVirginia Beach, VA
Bachelor of Science from Business Administration
05.2015
University Overview
Skills
- Budgetary Planning
- Team Management
- Report Preparation and Analysis
- Staff Training
- CRM Software
- Inquiry Requests
- Preparing Proposals
- Year-End Reconciliation
- Accounts Payable and Receivable Auditing
- Office Supplies and Inventory
- Invoice and Payment Tracking
- Skilled in QuickBooks & Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams, & Outlook)
- Remote Work Coordination
- Database Maintenance
Timeline
Office Administrator /Procurement Manager
Layer 9, Inc
03.2015 - Current
Air Traffic Controller
United States Army
11.2006 - 01.2012
ECPI University
Bachelor of Science from Business Administration
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