Amy Mazour
Lawrence,NE
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
23
23
years of professional experience
Work History
Lead Program Technician
USDA-Farm Service Agency
03.2016 - Current
- Contacted program applicants and obtained required enrollment information, documentation and signatures.
- Used computers to generate and process automated program forms.
- Assisted program applicants with form completion, document retrieval and resource management to reduce application delays.
- Explained program regulations and procedures to [Type] program users to enable better services utilization.
- Managed program field office activities to increase program awareness and participation.
- Distributed informational materials and enrollment forms to potential program users.
Deputy Coutny Clerk
Nuckolls County
08.2011 - 03.2016
- Influenced office personnel to take action to improve experiences.
- Stayed on top of customer preferences, technology trends and demand to keep county clerk's office operating optimally.
- Possessed and expected highest standards of integrity, ethics and performance from staff.
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Temporary Program Technician
USDA-Farm Service Agency
09.2000 - 09.2010
- Contacted program applicants and obtained required enrollment information, documentation and signatures.
- Used computers to generate and process automated program forms.
- Distributed informational materials and enrollment forms to potential program users.
- Assisted program applicants with form completion, document retrieval and resource management to reduce application delays.
Education
Bachelor of Science - Agricultural Business
University of Nebraska At Kearney
Kearney, NE08.2000
Skills
- Staffing Coordination
- Adherence to High Customer Service Standards
- Verbal and Written Communication
- Staff Training
- Logistics Policies and Procedures
- Staff Education and Training
Timeline
Lead Program Technician
USDA-Farm Service Agency
03.2016 - Current
Deputy Coutny Clerk
Nuckolls County
08.2011 - 03.2016
Temporary Program Technician
USDA-Farm Service Agency
09.2000 - 09.2010
Bachelor of Science - Agricultural Business
University of Nebraska At Kearney
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