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Amy Parker
Akron,OH
Summary
Licensed Practical Nurse Care Manager with experience in coordinating patient care, developing treatment plans and managing healthcare teams. Strengths include strong communication skills, ability to make critical decisions under pressure and knowledge of various nursing practices. Previous work demonstrated impact through improved patient outcomes, streamlined processes and effective team collaboration.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Field Nurse Case Manager
Summa Home Care
Akron, OH
02.2025 - Current
- Coordinated care plans with multidisciplinary teams for patient management.
- Conducted assessments to identify patient needs and preferences.
- Facilitated communication between patients, families, and healthcare providers.
- Educated patients on chronic disease management and health resources.
- Monitored patient progress and adjusted care plans as needed.
- Implemented quality improvement initiatives to enhance patient care processes.
- Navigated healthcare systems to assist patients with access to services.
- Maintained accurate documentation of patient data including progress notes, treatment plans, medication management.
- Coordinated with physicians, nurses, and other healthcare providers to ensure continuity of care.
- Tracked referrals from primary care providers to specialty services in order to ensure timely follow up appointments were scheduled.
- Provided education to patients on self-management of chronic conditions.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
LPN Nurse Manager
Altercare Wadsworth
Wadsworth, OH
03.2024 - Current
- Managed emergency medical situations in fast-paced environments.
- Oversaw training and development of Certified Nursing Assistants, enhancing their skills to deliver quality patient care.
- Collaborated with nursing team to develop and implement care plans.
- Provided direct patient care and monitored vital signs consistently.
- Educated patients and families on health management and wellness practices.
- Changed wound dressings and inserted catheters to ensure optimal healing and comfort for patients.
- Administered medications and treatments according to established protocols.
- Assisted in administering medications as prescribed by healthcare providers.
- Communicate changes in patient behavior or health status to nurses, physicians, and family members.
- Conducted regular rounds to assess the status of assigned patients.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Maintained accurate patient records using electronic health record systems.
- Ensured compliance with safety protocols and infection control standards.
- Adhered to facility policies and procedures while providing quality nursing care.
- Prepare patients for transfers or discharge.
- Assisted with admissions and discharges of patients from hospital units or long-term care facilities.
- Supported daily living activities for residents, promoting independence and dignity.
- Participated in training new staff on best practices and procedures.
- Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
- Coordinated with doctors and nurses to develop care plans for patients
- Assisted with admissions and discharges of patients from hospital units or long-term care facilities.
LPN Field
Ohio Living Home Health and Hospice
Akron, OH
10.2024 - 01.2025
- Assessed, treated, and delivered nursing care to patients in homes across multiple counties, ensuring high-quality patient support.
- Collaborated with patients' families and maintained accurate electronic records using mobile devices for efficient communication.
- Collaborated with nursing staff to develop and implement care plans.
- Educated patients and families on disease management and health maintenance.
- Maintained accurate patient records in compliance with healthcare regulations.
- Provided compassionate support to patients during end-of-life care processes.
- Performed physical assessments, including vital signs and health history documentation.
- Maintained a safe environment by following infection control policies and procedures.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Educated patients on disease prevention and management strategies for their individual conditions.
- Coordinated scheduling of follow-up appointments with primary care providers.
- Collaborated with physicians to develop individualized care plans for each patient.
- Assisted with admissions and discharges of patients from hospital units or long-term care facilities.
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Delivered high-quality direct and indirect nursing care to patients.
Rounding Nurse Care Coordinator
Pinnacle Care Providers, LLC
Canton, OH
07.2023 - 03.2024
- Facilitate communication between physicians, advanced practice nurses, nursing facilities, patient, and patient's family.
- Collect nursing assessment data and communicate effectively.
- Gather and document data from nursing staff and patient's medical record to complete chart preparation, progress notes, and/or discharge summary.
- Transcribe verbal orders given by the physician or advanced practice nurse.
- Accurately bill patient visits in a timely manner.
Clinical Quality Specialist
Valor Health Plan
North Canton, OH
11.2020 - 06.2023
- As a Clinical Quality Specialist, I applied clinical knowledge to review reports accompanying medical records to ensure that the report is complete.
- Communicated with physician reviewers and office teams to clarify information, address questions, and ensure timely report returns within client deadlines.
- Ensured that the clinical rationale supported the physician's determinations.
- I communicated with physician reviewers and their office teams to ensure clarity of information and to ensure all questions posed have been addressed, and to ensure that reports are returned within client deadlines.
- Read & applied policy guidelines, healthcare terminology and decided when criteria is/is not met.
- Collaborated with clients on a case-by-case basis, delivering complete, timely, and error-free quality assurance for cases while demonstrating strong customer service skills.
- Provided clinical oversight to cases that are complex and need additional review prior to returning to the client.
- Provided additional QA and clinical review for cases with quality issues, enhancing overall accuracy and compliance.
LPN
AxessPointe Community Health Center
Akron, OH
05.2014 - 02.2020
- Assisted providers with patient office visits including rooming patients, getting patient health history, recording vital signs.
- Provided counseling and health education to patients, provided necessary literature instruction for continuity of care.
- Prepared, administered and documented medications and/or procedures as directed by the medical provider.
- Triaged phone calls, provided patient care, prepared prescription refills, returned and made follow up appointment calls.
- Prior authorizations.
Nurse Case Manager
Humana
Akron, OH
06.2013 - 02.2014
- Coordinated and delivered comprehensive care services to clients in nurse case management, enhancing their overall health outcomes.
- Provided case management services to address and meet clients' physical and mental healthcare needs effectively.
- Tracked and managed healthcare-related appointments to ensure timely access to necessary services.
- Medication management, disease process teaching, coordination and care and providing consultation to support programs.
Remote Chart Reviewer
Inovolon
Akron, OH
06.2008 - 05.2013
- Conducted medical record review and abstraction services with a focus on efficiency and quality.
- Completed medical record reviews to collect data for quality and reimbursement purposes, process improvement, and compliance.
- Professionally acquired and analyzed healthcare data for healthcare organizations which included: HEDIS, CMS HCC Risk Adjustment, Retro Reviews and Medical Record Reviews.
- Traveled to physician offices, clinics, hospitals, and other clinical facilities to obtain and review medical data, ensuring accuracy and compliance.
- Communicate effectively and professionally with care provider offices, clinics, hospitals, other clinical facilities and Inovalon staff.
- Abide by all HIPAA and associated patient confidentiality requirements.
LPN Charge Nurse
The Colony Health Center
Tallmadge, Ohio
06.2004 - 06.2008
- Supervised nursing staff to ensure quality patient care and adherence to protocols.
- Administered medications and treatments as prescribed by healthcare providers.
- Conducted patient assessments to monitor health status and identify concerns.
- Communicated effectively with patients and families about care plans and needs.
- Administered medications in accordance with policies and legal limitations.
- Assessed patients' health conditions and monitored changes in their condition.
- Maintained accurate medical records and updated them regularly.
Education
Practical Nurse -
W. Howard Nicol School of Practical Nursing
Uniontown, OH, USSkills
- Licensed practical nurse
- Direct patient care
- Plan of care
- Medication management
- Wound management
- Catheter management
- Enteral feeding
- Chronic disease management
- Care coordination
- Care plan development
- Emergency response
- Immunization administration
- HEDIS Review
- Clinical documentation
- EMR Systems
- ICD-10
- Medical terminology
- HIPAA compliance
- Team leadership
- Staff training
- Attention to detail
- Time management
- Problem solving
- Critical thinking
- Effective communication
- Multi-tasking
- Vital signs
- Patient education
- Nursing home experience
- Elderly care
- Medication review
- Catheter care
- Case management
Certification
- AED Certification
- BLS Certification
- CPR Certification
- PN, 10/01/26, OH
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Field Nurse Case Manager
Summa Home Care
02.2025 - Current
LPN Field
Ohio Living Home Health and Hospice
10.2024 - 01.2025
LPN Nurse Manager
Altercare Wadsworth
03.2024 - Current
Rounding Nurse Care Coordinator
Pinnacle Care Providers, LLC
07.2023 - 03.2024
Clinical Quality Specialist
Valor Health Plan
11.2020 - 06.2023
LPN
AxessPointe Community Health Center
05.2014 - 02.2020
Nurse Case Manager
Humana
06.2013 - 02.2014
Remote Chart Reviewer
Inovolon
06.2008 - 05.2013
LPN Charge Nurse
The Colony Health Center
06.2004 - 06.2008
Practical Nurse -
W. Howard Nicol School of Practical Nursing