Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Amy MCCONNAHA

West Liberty

Summary

Dynamic professional with extensive experience at Procter & Gamble Co, excelling in quality assurance and process order management. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in safety protocols and team collaboration, consistently achieving production goals while maintaining high standards of quality and compliance.

Overview

11
11
years of professional experience

Work History

Oral rinse technician

Procter & Gamble Co
Iowa City
05.2025 - Current
  • Collaborated with team to meet daily production goals efficiently. Create and close process orders
  • Participated in safety training to uphold workplace standards.
  • Replaced defective parts to ensure optimal functionality.
  • Managed quality control, maintaining high customer satisfaction levels. By checking correct label cases correct product usage
  • Followed safety practices to prevent injuries and property damage.
  • Gather all the necessary materials to be needed.

Veterinary Technician

West Liberty Vet Clinic
West Liberty
01.2022 - 05.2024
  • Assisted in administering vaccinations and medications to various animals.
  • Monitored vital signs and health conditions during examinations and treatments.
  • Prepared surgical instruments and assisted veterinarians during procedures.
  • Educated pet owners on proper care, nutrition, and preventive health measures.
  • Maintained cleanliness of exam rooms, equipment, and animal housing areas.
  • Collected samples for laboratory testing and conducted basic laboratory procedures.
  • Managed appointment scheduling and client communications effectively.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
  • Prepared and administered medications and vaccines as prescribed by veterinarian.
  • Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
  • Dispensed prescription medications upon request from veterinarians.
  • Shaved surgical areas and placed IV catheters in preparation for surgery.

QA Specialist

West Liberty Foods LLC
West Liberty
11.2014 - 01.2022
  • Conducted quality inspections on food products for compliance with safety standards.
  • Collaborated with production teams to identify and resolve quality issues promptly.
  • Trained staff on quality assurance procedures and best practices in food safety.
  • Monitored equipment performance to ensure optimal operation within safety guidelines.
  • Documented inspection results and maintained accurate records for regulatory compliance.
  • Assisted in audits by providing documentation and supporting evidence of quality measures.
  • Communicated findings effectively to management and team members for continuous improvement.
  • Coordinated with cross-functional teams to address quality issues and implement corrective actions.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Consulted with management and personnel to educate on QA standards.
  • Maintained accurate records of quality reports, statistical reviews, and relevant documentation.

Education

Associate of Science -

Kirkwood Community College
Cedar Rapids, IA
05-2005

High School Diploma -

West Branch High School
West Branch, IA
05-2003

Skills

  • Quality assurance
  • Process order management
  • Veterinary care
  • Safety protocols
  • Equipment maintenance
  • Customer relationship management
  • Effective communication
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Verbal and written communication
  • Problem-solving
  • Workload management

Affiliations

  • actively involved with high school sports and volleyball.
  • Volunteer for school projects when needed.

Timeline

Oral rinse technician

Procter & Gamble Co
05.2025 - Current

Veterinary Technician

West Liberty Vet Clinic
01.2022 - 05.2024

QA Specialist

West Liberty Foods LLC
11.2014 - 01.2022

Associate of Science -

Kirkwood Community College

High School Diploma -

West Branch High School

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