Amy McCorry
Columbus,IN
Summary
Dynamic and compassionate Substance Abuse Nurse with a proven track record at Hickory Treatment Center, enhancing patient satisfaction through expert medication administration and personalized care. Skilled in clinical documentation and patient education, I excel in fostering health promotion and improving long-term outcomes. My leadership in nursing staff mentorship and commitment to healthcare ethics have significantly contributed to optimized patient treatment plans.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substance Abuse Nurse
Hickory Treatment Center
04.2022 - Current
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Owner/Operator
Studio 915
02.2021 - Current
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Educated patients on treatment options.
- Advised clients on proper home-care regimens.
- Sterilized equipment for patient treatments.
- Fostered friendly, warm, and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
Sales Assistant
SMS, Inc
12.2018 - 12.2021
- Processed transactions accurately while maintaining a high level of customer service.
- Established rapport with customers using active listening and interpersonal skills.
- Boosted store revenue through upselling and cross-selling techniques.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Used in-store system to locate inventory and place special orders for customers.
- Assisted customers with prompt and polite support in-person and via telephone.
Intake Specialist
Centerstone Of Indiana
12.2015 - 12.2018
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Contributed to a reduction in client wait times by effectively managing appointment scheduling and resource allocation.
- Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
Education
Licensed Practical Nurse - Nursing
Ivy Tech Community College
Columbus, IN 01.2022
Associates - Human Service
Ivy Tech Community College
Columbus, IN05.2015
Esthetics License - Esthetics
Empire Beauty School
Indianapolis, IN01.2013
High School Diploma -
Columbus North High School
Columbus, MT05.2010
Skills
- Medication administration
- Medication and IV administration
- Direct patient care
- Patient care
- Patient assessment
- Clinical documentation
- Patient education
- Clinical judgment
- Compassionate care
- Healthcare ethics
- Health promotion
- Wound management
- Mental health care
- Nursing staff leadership
- Licensed by state nursing board
- Seizure management
- Workflow and patient management
- Policy and procedure compliance
- Clinical risk assessment
- EHR Data Management
- Data collection
- Care plan development
- Intake and discharge
Certification
TB certification
Timeline
Substance Abuse Nurse
Hickory Treatment Center
04.2022 - Current
Owner/Operator
Studio 915
02.2021 - Current
Sales Assistant
SMS, Inc
12.2018 - 12.2021
Intake Specialist
Centerstone Of Indiana
12.2015 - 12.2018
TB certification
Licensed Practical Nurse - Nursing
Ivy Tech Community College
Associates - Human Service
Ivy Tech Community College
Esthetics License - Esthetics
Empire Beauty School
High School Diploma -
Columbus North High School
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