Amy McFarland
Vista,CA
Summary
Dedicated Clinical Supervisor successful at managing teams, directing care and overseeing administrative functions. Talented leader and team motivator with in-depth understanding of patient care, patient outcomes and staff development.
Bringing 20 years' experience and a results-oriented mindset. Patient-oriented Clinical Supervisor with 20-year background, seeking to bring talent and expertise to growing organization. Skilled in developing programs to improve nurse and staff competencies and patient outcomes. Accomplished in helping set high professional performance standards leading to delivery of high-quality services.
Dynamic Clinical Supervisor eager to leverage expertise to develop nursing teams with strong clinical, technical and decision-making skills. Proven success in improving patient care and outcomes by developing and leading robust training programs.
Overview
18
18
years of professional experience
Work History
Clinical Supervisor/Registered Nurse
Seaport Scripps Home Health
San Diego, CA
09.2021 - Current
- Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Developed individualized treatment plans for clients based on their needs and preferences.
- Monitored client progress in order to modify treatment plans as needed.
- Collaborated with other professionals such as psychiatrists, psychologists, social workers and medical personnel to coordinate care for clients.
- Maintained accurate documentation of client progress within the Electronic Health Record system.
- Reviewed case notes and other documentation to ensure compliance with regulations and standards of care.
- Participated in team meetings to discuss best practices for client care.
- Facilitated interdisciplinary communication among members of the healthcare team regarding patient care issues.
- Developed policies and procedures related to clinical operations for the facility.
- Participated in quality improvement initiatives aimed at enhancing outcomes for clients served by the facility.
- Interviewed applicants and made recommendations for new hires.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
Home Health RN Case Manager
Healthy Living San Diego
San Diego, CA
08.2016 - 09.2021
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess the safety of living environments for clients.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Developed individualized care plans with input from clients and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Participated in professional development activities related to case management best practices.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Transitioned clients to different providers based on progress or needs.
- Reviewed treatment plans against individual goals and healthcare standards.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Consulted with staff on resolution of complex service issues.
- Provided hands-on and proactive leadership to community services staff.
Home Health Case Manager
Mission Home Health Care
San Marcos, CA
06.2010 - 08.2016
- Provided direct patient care and management of acute medical issues in a timely manner.
- Assessed, planned, implemented and evaluated individualized nursing care plans for each patient.
- Developed relationships with patients to ensure they received the highest quality of care.
- Collaborated with physicians, social workers and other healthcare professionals to coordinate care for patients.
- Conducted home visits to assess the physical and mental condition of assigned patients.
- Monitored patient progress through regular follow-up appointments and assessments.
- Created detailed documentation of patient health history including lab results, treatments and medications prescribed.
- Maintained accurate records of all patient interactions according to established protocols.
RN Case Manager
Accent Care Home Health
San Marcos, CA
06.2005 - 08.2011
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Facilitated referrals to community resources for additional support services.
Education
Associate of Science - Registered Nursing
Palomar College
San Marcos, CA12.2002
Some College (No Degree) - General Studies
San Diego State University
San Diego, CASkills
- Multidisciplinary Team Collaboration
- Process Improvements
- Medical Records Management
- HIPAA
- Quality Assurance
- Patient Relations
- Patient Management
- Direct Patient Care
- Patient Assessments
- Patient Education
- Case Management
- Team Supervision
- Managing Patient Cases
- Documentation Requirements
- Compliance With Regulatory Guidelines
- Staff Management
- Organizing Staff Schedules
- Clinical Skills
- Staff Scheduling
- Staff Development
- Patient Care
- Progress Monitoring
- Chronic Disease Management
References
References available upon request.
Timeline
Clinical Supervisor/Registered Nurse
Seaport Scripps Home Health
09.2021 - Current
Home Health RN Case Manager
Healthy Living San Diego
08.2016 - 09.2021
Home Health Case Manager
Mission Home Health Care
06.2010 - 08.2016
RN Case Manager
Accent Care Home Health
06.2005 - 08.2011
Associate of Science - Registered Nursing
Palomar College
Some College (No Degree) - General Studies
San Diego State University
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