Certified Phlebotomy Technician with extensive training and hands-on experience in venipuncture, capillary puncture and specimen collection techniques. Quick to build rapport with patients and successful at reducing patients’ anxiety or discomfort. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Phlebotomist/Medical Laboratory Assistant
Newberry County Memorial Hospital
Newberry, SC
07.2024 - Current
Collected blood samples from patients for testing purposes.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Labeled blood vials with critical information like time of collection, date and patient name.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Monitored inventory levels of supplies used in phlebotomy services.
Interacted with patients to gather and record data prior to blood draws.
Prepared and packaged specimens for courier transport.
Input medical and insurance information into database for inclusion in patient records.
Used heel and finger stick methods to obtain blood from capillaries.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
Verified collection orders and communicated discrepancies to nurses.
Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
Maintained clean and fully operational laboratory equipment.
Restaurant Manager
Break on the Lake
Greenwood, SC
06.2020 - 05.2024
Supervised and trained staff in customer service, food handling, and safety protocols.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Created new menu items based on customer feedback and industry trends.
Adhered to all health department regulations regarding food storage and preparation.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Resolved and investigated complaints regarding service, food quality and accommodations.
Trained new employees to perform duties.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Phlebotomy Technician (Clinicals: 40 Hours)
Self Regional Healthcare
Greenwood, SC
03.2024 - 04.2024
Performed venipuncture and skin puncture on patients of all ages.
Obtained specimens from adults, children, and infants for laboratory tests.
Collected blood samples in a safe and sanitary manner according to established procedures.
Labeled specimen containers with patient information accurately and legibly.
Educated patients regarding the procedure and answered any questions they had.
Followed safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques.
Adhered to HIPAA regulations while maintaining confidentiality of patient information.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Maintained fully-stocked phlebotomy cart, carrier and station.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Education
Certified Phlebotomy Technician - Phlebotomy
Greenwood Medical Academy
Greenwood, SC
04-2024
High School Diploma -
Newberry Academy
Newberry, SC
05-2018
Skills
Empathy
Problem Solving
Patient Flow Management
Analytical and Critical thinking
Blood Collection
Specimen Preparation
Sanitation and Sterilization
Quality Control
HIPPA
Health Education
Venipuncture
Patient Support
Infection Control
Communication both verbal and written
Patient Care
Multitasking
Calm and Pleasant Demeanor
Time Management
Organizational Skills
Teamwork and Collaboration
Goal Setting
Critical Thinking
Refrences
Kevin Prater (Break on the Lake)
(864) 993-0991
Myka Petines (Greenwood Medical Academy)
(206) 409-8390
Travis Gilliam (Head of School- Newberry Academy)
(803) 276-2760
Timeline
Phlebotomist/Medical Laboratory Assistant
Newberry County Memorial Hospital
07.2024 - Current
Phlebotomy Technician (Clinicals: 40 Hours)
Self Regional Healthcare
03.2024 - 04.2024
Restaurant Manager
Break on the Lake
06.2020 - 05.2024
Certified Phlebotomy Technician - Phlebotomy
Greenwood Medical Academy
High School Diploma -
Newberry Academy
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