Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Hi, I’m

Amy Mendola

Job Placement Specialist
Holiday,FL

Summary

Highly motivated and dynamic professional with over 25 years of experience working in diverse environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.


Overview

30
years of professional experience
4
years of post-secondary education
2
Certifications

Work History

Goodwill Suncoast
New Port Richey, FL

Job Placement Retention Outreach Specialist CSPH
04.2022 - 06.2023

Job overview

  • Responsible for providing outreach to WIOA-eligible participants to ensure sufficient enrollment as well as primarily responsible for providing job search assistance, documenting services that trigger participation, assisting participants with placement, and conducting follow-up to ensure retention in employment for people placed in jobs.
  • Responsible for the location and development of unsubsidized employment for dislocated workers enrolled in the Pasco-Hernando CareerSource programs.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Effective recruiter with proven track record of successful hires.

Future Home Realty
Pasco County, FL

Realtor: Sellers and Buyers Agent
01.2005 - 04.2022

Job overview

  • New Construction, Residential, Rentals,
  • Lease Options, Commercial, Equestrian Farms, Foreclosures, Bpos, REO CMA
  • Prepared documents such as purchase agreements, closing statements, leases
  • Accompany buyers during inspections of property, advising them on the suitability and value of the homes based on current market conditions
  • Evaluate mortgage options helping clients obtain financing at the best rates and terms
  • Promoted property sales through advertisements, open houses, multiple listing services, and other online advertising platforms
  • Interviewed clients to determine what properties they were seeking, generating lists to meet those requirements from available properties
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.

Wyndtree Apartments
New Port Richey, FL

Property Management Assistant
06.2008 - 08.2011

Job overview

  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Promptly responded to tenant complaints and concerns for over 288 properties.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Keller Williams
Palm Harbor, FL

Realtor
01.2004 - 02.2005

Job overview

  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Advised and informed prospective clients on current market activities and conditions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Wrote contracts to outline sales and purchases of properties.

Certegy Inc
Saint Petersburg, FL

Customer Service Representative
01.1999 - 01.2002

Job overview

  • Worked with Credit Unions processing debit and credit cards applications, cleared credit card default issues, and updated credit unions with current Master Card and Visa regulations.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Mortgage Investors Corporation
St. Petersburg, FL

Subordinations Supervisor
01.1996 - 01.1999

Job overview

  • Managed 30 processors with full responsibility for hiring, training, and termination
  • Collateral Review, Clear Title policy, reviewed closing documentation VA and FHA before warehousing to investors, worked closely with county records department to clear recording issues
  • I reported directly to Assistant Vice President.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

United Companies Lending, Box 1591
Baton Rouge, LA

Loan Officer
01.1995 - 10.1996

Job overview

  • Loan officer developed expertise in all areas of residential B/C lending.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.

AAA Employment Placement Services
Pinellas Park, Florida

Recruiter & Job Placement Coordinator
03.1993 - 12.1995

Job overview

  • Collaborated with hiring managers to understand job requirements and expectations.
  • Operated and maintained applicant tracking and candidate management systems.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Developed and implemented plans to improve recruitment process.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Recruiter and Job Placement Coordinator provided with leadership experience, collaboration talent, finding creative solutions for complex issues, job coaching for applicants leading to direct hire at a local business.

Education

Lakewood High School
St Pete Florida

High School Diploma
08.1983 - 04.1987

University Overview

Skills

Accurate record keeping

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Software

Microsoft

Excel

Certification

Tier 1- FL Certified Workforce Professional

Timeline

Job Placement Retention Outreach Specialist CSPH
Goodwill Suncoast
04.2022 - 06.2023
Property Management Assistant
Wyndtree Apartments
06.2008 - 08.2011
Realtor: Sellers and Buyers Agent
Future Home Realty
01.2005 - 04.2022
Realtor
Keller Williams
01.2004 - 02.2005
Customer Service Representative
Certegy Inc
01.1999 - 01.2002
Subordinations Supervisor
Mortgage Investors Corporation
01.1996 - 01.1999
Loan Officer
United Companies Lending, Box 1591
01.1995 - 10.1996
Recruiter & Job Placement Coordinator
AAA Employment Placement Services
03.1993 - 12.1995
Lakewood High School
High School Diploma
08.1983 - 04.1987

Tier 1- FL Certified Workforce Professional

Realtor- License 2004

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Amy MendolaJob Placement Specialist