Amy Mendoza
Fostoria,OH
Summary
Over 20 years of experience working with the public in the service sector. Proven track record in optimizing case management and enhancing workflow efficiency. Skilled in legal compliance and client relations, with a focus on fostering collaboration and mentoring teams to achieve operational success.
Overview
32
32
years of professional experience
Work History
Youth & Family Defense Administrator
Hancock County Public Defender's Office
12.2010 - Current
- Oversaw administrative functions.
- Streamlined case management.
- Maintained comprehensive legal documents.
- Coordinated scheduling for court appearances.
- Handled sensitive information discreetly.
- Managed office inventory levels,
- Provided exceptional customer service,
- Developed training materials for new staff,
- Implemented record-keeping systems that improved data retrieval and client tracking capabilities.
- Mentored junior staff members in best practices.
- Led initiatives to improve communication and productivity.
Legal Assistant
Law Office of Attorney Jonathan G. Stotzer
01.2001 - 01.2005
- Oversaw administrative functions.
- Streamlined case management processes.
- Maintained comprehensive legal documents.
- Coordinated scheduling for court appearances.
- Handled sensitive information discreetly.
- Managed office inventory levels.
- Provided exceptional customer service.
Assistant Store Manager
Heilig Meyers Furniture
06.1993 - 12.2000
- Supervised daily operations and staff performance.
- Led staff meetings to communicate objectives.
- Resolved customer inquiries effectively.
- Managed opening and closing procedures..
- Mentored new employees on company policies, procedures, and best practices,
- Fostered a positive work culture.
Education
Office Administration Certificate - Business
Owens Community College
Findlay, OH08-2020
High School Diploma -
Arcadia High School
Arcadia, OH06-1995
Skills
- Administrative oversight
- Case management
- Legal compliance
- Document accuracy
- Confidential information handling
- Customer service excellence
- Training development
- Record-keeping systems
- Workflow optimization
- Team collaboration
Timeline
Youth & Family Defense Administrator
Hancock County Public Defender's Office
12.2010 - Current
Legal Assistant
Law Office of Attorney Jonathan G. Stotzer
01.2001 - 01.2005
Assistant Store Manager
Heilig Meyers Furniture
06.1993 - 12.2000
Office Administration Certificate - Business
Owens Community College
High School Diploma -
Arcadia High School