Amy Michaelis

• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Inspected account books and recorded transactions.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Maintained and processed invoices, deposits, and money logs.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Posted daily receipts and payments in accordance with corporate protocols.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Matched purchase orders with invoices and recorded necessary information.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Input financial data and produced reports using Spruce.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Entered figures using 10-key calculator to compute data quickly.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.

• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
• Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
• Ensured optimal office productivity by maintaining an organized front desk area and keeping supplies wellstocked.
• Improved efficiency of document storage systems with careful organization of digital files according to practice-specific guidelines.
• Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
• Assisted colleagues in various administrative tasks such as filing patient documentation or generating reports when needed for smoother workflow.
• Increased revenue by diligently tracking insurance claims, processing payments, and resolving billing issues.
• Fostered strong relationships with patients to encourage loyalty, resulting in repeat visits and positive word-of-mouth referrals.
• Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
• Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Managed patient billing processes for timely, accurate payments.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Obtained payments from patients and scanned identification and insurance cards.
• Processed medical insurance claims and payments.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Managed office bookkeeping with insurance billing and patient payments.
• Prepared and processed patient referrals and transfer requests.
• Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
• Supported dental staff during peak times by assisting with patient preparation and post-care instructions.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Helped patients complete necessary medical forms and documentation.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.

All the same job descriptions as above with Paynesville Family Dental. Dr's Jennifer and Dan Eckmann sold their dental practice to Dr. Chris McGrew with Paynesville Family Dental. I only worked for Dr. McGrew for a few months and then went to work for the family business in bookkeeping at M & M Lumber and Rental. No longer work their due to a dissolution of Marriage. I was Co- Owner with now Ex.