Amy Mienkwic
Mt. Morris
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Youth Volleyball Coach
North County Volleyball Club
12.2022 - Current
- Evaluated talent at open gyms to optimize playing time in position fit for their skill and focus on opportunities to improve skill set at practices.
- Collaborated with club director to promote a positive athletic environment that aligned with the club's values and mission.
- Maintained two way dialog with athletes to gain trust and understanding while also being stern and motivate each individual to maintain classroom performance and attendance conduct.
- Promoted physical fitness among team members by incorporating conditioning workouts into practice schedules designed to improve speed, agility endurance strength and coordination.
General Manager
Sullivan's Black Forest
10.2007 - 01.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Department Manager
The Home Depot
04.2014 - 01.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
High School Diploma -
Bendle Senior High School
Burton05.2004
Skills
- Motivational Skills
- Positive Reinforcement
- Role Modeling
- Individualized Coaching
- Game strategy
- Constructive Feedback
- Teamwork and Collaboration
- Effective Communication
- Active Listening
Timeline
Youth Volleyball Coach
North County Volleyball Club
12.2022 - Current
Department Manager
The Home Depot
04.2014 - 01.2022
General Manager
Sullivan's Black Forest
10.2007 - 01.2024
High School Diploma -
Bendle Senior High School
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