Amy Mienkwic
Mt. Morris
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Youth Volleyball Coach
North County Volleyball Club
Mt. Morris, MI
12.2022 - Current
- Evaluated talent at open gyms to optimize playing time in position fit for their skill and focus on opportunities to improve skill set at practices.
- Collaborated with club director to promote a positive athletic environment that aligned with the club's values and mission.
- Maintained two way dialog with athletes to gain trust and understanding while also being stern and motivate each individual to maintain classroom performance and attendance conduct.
- Promoted physical fitness among team members by incorporating conditioning workouts into practice schedules designed to improve speed, agility endurance strength and coordination.
General Manager
Sullivan's Black Forest
Frankenmuth, MI
10.2007 - 01.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Department Manager
The Home Depot
4380 W. Corunna Rd. Flint MI 48532
04.2014 - 01.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
High School Diploma -
Bendle Senior High School
Burton05.2004
Skills
- Motivational Skills
- Positive Reinforcement
- Role Modeling
- Individualized Coaching
- Game strategy
- Constructive Feedback
- Teamwork and Collaboration
- Effective Communication
- Active Listening
Timeline
Youth Volleyball Coach
North County Volleyball Club
12.2022 - Current
Department Manager
The Home Depot
04.2014 - 01.2022
General Manager
Sullivan's Black Forest
10.2007 - 01.2024
High School Diploma -
Bendle Senior High School