Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Miller

Boone,NC

Summary

Detail-oriented Medical Records Clerk with proven expertise at Glenbridge Health Care in electronic health records management and HIPAA compliance. Demonstrated ability to enhance record accuracy through quality assurance initiatives and staff training. Strong problem-solving skills complemented by a commitment to safeguarding patient information and delivering exceptional customer service.

Overview

29
29
years of professional experience

Work History

Medical Records Clerk

Glenbridge Health Care
Boone, NC
09.1996 - Current
  • Organized and filed hard copy patient records in designated areas.
  • Purged outdated files.
  • Entered data into electronic health record systems.
  • Collected, sorted, and distributed incoming correspondence and reports related to medical records.
  • Participated in quality assurance activities to enhance the accuracy and privacy of patient records.
  • Indexed and cataloged medical records for easy retrieval and archival purposes.
  • Pulled patient charts for upcoming appointments.
  • Provided training to staff members on proper documentation techniques for medical records.
  • Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
  • Compiled discharge summaries for all discharged patients.
  • Processed incoming medical records requests.
  • Ordered and restocked supplies in line with budget limits and office needs.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Retrieved medical charts for healthcare staff for filing in medical records.
  • Assisted in auditing medical records for compliance with legal and regulatory standards.
  • Located and retrieved files, assisting public with general information.
  • Assisted patients with requests for their medical records, guiding them through the process.
  • Scanned and converted paper records to digital format, ensuring clear and legible documents.
  • Maintained positive working relationship with fellow staff and management.
  • Pulled patient records and transferred information to appropriate parties.

Education

GED -

Watauga High School
Boone, NC
06-1992

Skills

  • Electronic health records
  • Data entry
  • Medical record indexing
  • HIPAA compliance
  • Quality assurance
  • Document scanning
  • Attention to detail
  • Problem solving
  • Customer service
  • Abstracting Medical Information
  • Medical record safeguarding
  • Medical terminology
  • Records maintenance
  • ICD-9 coding experience

Timeline

Medical Records Clerk

Glenbridge Health Care
09.1996 - Current

GED -

Watauga High School