Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMY MILLET

Retail Sales Professional
Citrus Heights,California

Summary

Motivated sales associate with good communication skills and personable demeanor with 10 years of experience in the retail industry. Respectful of customers' needs and willing to go above and beyond to ensure complete customer satisfaction. Friendly, outgoing demeanor Excellent communication skills Product knowledge Ability to overcome objections Ability to close the sale. Customer loyalty and retention

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

14
14
years of professional experience

Work History

Retail Sales Associate

Ashley Furniture Homestore
Folsom, CA
06.2021 - 09.2021
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Greeted customers and helped with product questions, selections and purchases.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Increased sales and customer satisfaction through personalized servicing.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Lead Beauty Expert, Shiseido Cosmetics

Macy's
Roseville, CA - California
11.2020 - 04.2021
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Provided personalized skincare recommendations to specifically target top concerns.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Applied merchandising and housekeeping procedures, adhering to corporate and brand standards.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.

Sales Associate

Pier 1
Roseville, CA
08.2010 - 06.2017
  • Welcome customers to the store and answer their questions
  • Assess customer's needs and provide assistance and information about the product
  • Ensure high levels of customer satisfaction by delivering excellent sales and service
  • Process point of sale purchases and handle returns of merchandise
  • Suggest ways to improve sales through new sales promotions
  • Maintain in-stock supply and merchandise products on the sales floor.

Bar Tender

Raddison Hotel
Sacramento, CA
05.2000 - 03.2003
  • Delivered outstanding customer service by serving food and drinks to guests
  • Demonstrated responsible alcohol serving practices by checking guest identification and ensuring that guests were not over served
  • Helped resolve guest problems by remaining positive, friendly and respectful.

Store Manager

General Nutrition Center
Rancho Cordova, CA
05.1994 - 10.1997
  • Started as an entry-level associate and worked in every position at store up to Store Manager
  • Responsible for inventory, pricing, merchandising, and displays
  • Hired and trained new employees, including selecting seasonal workers to hire on permanently
  • Also conducted performance reviews and handled employees with poor performance or attendance
  • Created monthly team building activities to increase unity, productivity, and motivation in the sales team.

Education

High School Diploma - undefined

Highlands High School

Skills

Sales expertise

undefined

Timeline

Retail Sales Associate

Ashley Furniture Homestore
06.2021 - 09.2021

Lead Beauty Expert, Shiseido Cosmetics

Macy's
11.2020 - 04.2021

Sales Associate

Pier 1
08.2010 - 06.2017

Bar Tender

Raddison Hotel
05.2000 - 03.2003

Store Manager

General Nutrition Center
05.1994 - 10.1997

High School Diploma - undefined

Highlands High School
AMY MILLETRetail Sales Professional