Amy L. Minsker
Elkton,MD
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
20
20
years of professional experience
Work History
Manager, Continuing Medical Education Department
ChristianaCare
12.2016 - Current
- Responsible for oversight of the CME department and all responsibilities that come with the title
- Responsible for managing multiple planning committees for various educational events
- Responsible for developing and fostering relationships with stakeholders, both internal and external
- Responsible for tracking and analyzing data on all educational events throughout the organization
- Responsible for coordinating all logistical conference aspects; travel arrangements, vendor table assignments, catering, accommodations, signage, setting up and breaking down conference space
- Responsible for the creation and dissemination of all conference marketing
- Responsible for managing and creating an 8-week itinerary for our summer interns
- Maintaining several different SharePoint
- Work directly with coordinators/physicians of multiple departments to ensure all educational gaps are met
- Responsible for managing and updating the Academic Affairs Resident database
- Responsible for editing and maintaining the external ChristianaCare Residency website
- Responsible for proofing and printing all research and educational posters for competitions, displays, resident program requirements, etc
Administrative Assistant II/Staff Assistant VIII
ChristianaCare
12.2016 - 05.2020
- Provide direct administrative support to four Directors within the Heart & Vascular Service Line
- Provide support to five separate programs within the Section of Cardiology
- Responsible for the Directors calendars including scheduling all routine meetings, urgent/ADHOC meetings, and multidisciplinary team conferences and accepting/declining meetings on their behalf
- Attending all meetings for the department, creating professional meeting minutes and distributing them among the service lines
- Responsible for placing all purchasing orders and keeping track of supplies
- Inputting STEMI metrics into a database and creating PowerPoint slides to reflect our metrics and ensuring accuracy of on data entry
- Submitting Heart Code Physician billing each month to ensure the on-call physicians get proper compensation
- Organize and maintain all electronic files for the department, including all physician files
- Arrange all logistical and travel needs and reimbursements
- Responsible for the upkeep of Kronos Timesheets for all employees under the Section of Cardiology ensuring PTO and unplanned leave are properly documented as well as closing pay when necessary
- Collaborates with the Fellowship Coordinator to assist in scheduling and maintaining the interview process for the Fellowship program including creating interview binders for each candidate and pulling information from the AAMC database
- Assist with the onboarding of Medical Students coming in for rotation
- Serves as a preceptor and resource for newly hired administrative assistants within the service line
Lead Medical Secretary
Medical Oncology Hematology Consultants
06.2005 - 12.2016
- Responsible for maintaining physicians’ calendars and arranged logistical and travel arrangements
- Responsible for obtaining all prior authorizations through the insurance companies for all testing, chemotherapy, hospital admissions, pharmacy medicines, and surgeries
- Responsible for chart/note review to determine all ICD 10 and CPT codes for billing invoices for all patient visits, tests, hospital stays, prescriptions and chemotherapy infusions, surgical procedures, etc
- Responsible for submitting all ICD 10 and CPT codes to insurance companies for approval and payment
- Responsible for review of all physician face sheets for submission to insurance companies
- Pulling and prepping the charts for appointments
- Provides telephone support and triaging patient phone calls
- Recorded all lab and test results in the patient's chart and as well as scanning medical documents into the patients’ EMR
- Responsible for scheduling all appointments including imaging testing, chemotherapy, surgeries, transfusions, and hospital admissions
Education
Bachelor of Science - Health Service Administration
Drexel University
Philadelphia, PA01.2015
Skills
- Skilled in Microsoft Office Applications
- Virtual Meeting Facilitation
- Experienced with MediTract
- Workday Proficiency
- Skilled in Adobe Applications
- Website Development Expertise
- Kronos System Expertise
- Strategic Decision Making
- Detail-Oriented Planning
- Adaptable Learning Ability
- Skilled in High-Pressure Environments
- Self-Motivated Work Ethic
- Customer service
- Decision-making
- Strong Written Communication Skills
- Goal setting
- Business administration
- Financial Oversight
- Adaptability and flexibility
- Team leadership
- Time management
Timeline
Manager, Continuing Medical Education Department
ChristianaCare
12.2016 - Current
Administrative Assistant II/Staff Assistant VIII
ChristianaCare
12.2016 - 05.2020
Lead Medical Secretary
Medical Oncology Hematology Consultants
06.2005 - 12.2016
Bachelor of Science - Health Service Administration
Drexel University
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