Dynamic leader with proven track record of successfully managing outpatient therapy teams and multidisciplinary inpatient rehabilitation teams. Skilled in developing and executing strategies, managing budgets, resources, and exceeding KPIs. Consistently produces tangible outcomes that exceed expectations. Experienced in training and recruiting staff members, developing therapy strategies and cultivating relationships with health-related professionals. Extensive rehabilitation background. with strong interpersonal and organizational skills.
Overview
12
12
years of professional experience
Work History
Program Director
Lifepoint Rehabilitation
04.2022 - Current
Developed and ensures implementation of professional and community relations in collaboration with hospital Marketing Department.
Ensure development and implementation of annual quality management plan.
Maintained organized documentation and patient files.
Manage a staff of 30+ physical, occupational and speech therapists.
Rendered highest quality of care when interacting with patients, families and medical professionals.
Reviewed physician referrals and patient medical records to formulate accurate diagnosis and best course of treatment.
Planned for discharges and communicated findings and progress in detailed reports.
Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
Provided ongoing direction and leadership for program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Healtcare Service Manager
Brookdale Senior Living Inc.
02.2015 - 08.2020
Led and motivated 25+employees through supervision, training and coaching on duties and daily operational activities.
Promoted new program development with focus on functional outcomes to improve quality of life of patients served.
Conducted annual performance appraisals for therapy staff, conferring with regional director on performance and merit reviews.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Created and maintained facility documents and records of 7 outpatient clinics, maintaining accuracy while managing sensitive data.
Managed operations in accordance with budget requirements.
Initiated training and education programs for supporting healthcare staff.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Directed daily operations of rehabilitation teams at 10 Independent and Assisted Living communities..
Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
Recruited and hired clinical and administrative staff to bolster skills set of already talented team.
Staff Physical Therapist
PEAK Physical Therapy
04.2013 - 02.2015
Contributed to patient care plan development and monitoring in outpatient setting.
Customized conventional physical therapy techniques to meet specific needs of individual patients.
Initiated appropriate intervention programs for patients suffering from accidents, illnesses, and injuries.
Evaluated and assessed patients to establish measurable goals and promote restoration of functional abilities.
Maintained organized documentation and patient files.
Identified and properly documented patient goals, evaluated progress and planned reevaluation.
Rendered highest quality of care when interacting with patients and families.
Assisted patients with physical movements to help restore function and lessen pain and disability.
Reviewed physician referrals and patient medical records to formulate accurate diagnosis and best course of treatment.
Planned for discharges and communicated findings and progress in detailed reports.
Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.
Staff Physical Therapist
MedWest Haywood
09.2011 - 04.2013
Evaluation of patients to formulate accurate rehabilitation diagnosis and plan of care in outpatient and inpatient settings
Participated in Would Care Evaluation and treatments
Assisted with pre and post surgical orthopedic programs for patients of all ages.
Led joint class education for joint replacement patients
Initiated appropriate intervention programs for patients suffering from accidents, illnesses, and injuries.
Identified and properly documented patient goals, evaluated progress and planned reevaluation.
Reviewed physician referrals and patient medical records to formulate accurate diagnosis and best course of treatment.
Customized conventional physical therapy techniques to meet specific needs of individual patients.
Provided PTAs a plan of care with instructions as related to therapy and supervise and evaluate staffs' performance
PRN Physical Therapist
Asheville Specialty Hospital
09.2011 - 03.2013
Provided skilled physical therapy services for long-term acute care facility patients
Restored function to prevent disability following disease and/or injury
Accurately, promptly and thoroughly documented patients' evaluation, interventions, treatment plans and progress.
Reported patient's progress to physician, clinical manager , staff, patient and family with appropriate communication
Customized conventional physical therapy techniques to meet specific needs of individual patients.
Patient Service Representative at Lifepoint Health, Maria Parham Medical CenterPatient Service Representative at Lifepoint Health, Maria Parham Medical Center