Amy Mishra
Albuquerque,NM
Summary
Adaptable and driven professional with diverse experience in customer service, education, healthcare, digital marketing, and team collaboration. Proven ability to communicate effectively, manage social media platforms, and support fast-paced, dynamic environments. Strong skills in writing, critical thinking, multitasking, and engaging with diverse audiences—whether in a classroom, clinic, sales floor, or online platform. Known for a proactive attitude, willingness to learn, and a talent for blending empathy with efficiency. Currently seeking a role in content writing, conversational AI, or front-facing service where creativity, clarity, and strong interpersonal skills are valued.
Overview
5
5
years of professional experience
Work History
Medical Intern/dental Assistant
Holy Cross Hospital - Holy Cross Hospital
09.2023 - 12.2024
- Shadowed dental professionals and performed clinical tasks such as cleanings, x-rays/panos, and assisting in crown procedures.
- Worked closely with physicians and nursing staff, assisting with insurance documentation and patient case filing.
- Provided patient care under CNA supervision, and supported departments specializing in philanthropy and billing.
- Reviewed hospital policies and insurance claims to ensure efficient, accurate patient services.
Chess Instructor
Silver Knights Enrichment
06.2020 - 10.2024
- Taught chess to students in grades K–8 in an engaging, structured classroom environment.
- Led students in strategy-based thinking exercises, helping them problem-solve multiple moves ahead.
- Coached students through local and national competitions, both in and outside of the classroom.
- Used national-level games to teach advanced tactics and decision-making under pressure.
Social Media Manager & Sales Associate
Pat the Roc Basketball Skills Academy
12.2021 - 12.2023
- Managed daily social media updates, growing community engagement and follower count.
- Developed promotional content based on customer behavior and sales trends.
- Uploaded new posts and responded to parent/customer inquiries, improving communication and visibility.
- Helped design and implement marketing strategies to increase subscriptions and customer retention.
Skills
- Strong Verbal & Written Communication
- Content Writing & Digital Engagement
- Customer Service & User Experience
- Time Management & Prioritization
- Problem Solving & Critical Thinking
- Conflict Resolution & Flexibility
- Organizational & Analytical Skills
- Leadership & Team Collaboration
- Social Media Management (Facebook, TikTok, Instagram)
- Adaptability in Fast-Paced Environments
Timeline
Medical Intern/dental Assistant
Holy Cross Hospital - Holy Cross Hospital
09.2023 - 12.2024
Social Media Manager & Sales Associate
Pat the Roc Basketball Skills Academy
12.2021 - 12.2023
Chess Instructor
Silver Knights Enrichment
06.2020 - 10.2024
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