Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy M. Looney

Lynn,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Branch Executive Director

YMCA Of Metro North
12.2020 - Current
  • Maintained compliance with policies and procedures through diligent oversight of branch activities.
  • Increased customer satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained friendly and professional customer interactions.
  • Maintained open communication channels between staff members, promoting transparency and collaboration across departments.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Managed recruiting and selection process for employees when there are vacancies.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance through evaluations for continuous development of skills and knowledge within the team.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Complied with established internal controls and policies.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Assistant Field Hockey Coach

St. Mary's High School - Lynn
08.2022 - Current
  • Assisted in coaching the Varsity team
  • Provided practice plans, work-outs, and drills to enhance the players skills and abilities
  • Uses a student-centered coaching philosophy to ensure students are not only learning and developing their field hockey skills, but also how to balance their time management, leadership skills, and personal growth

Gymnastics and Camp Director

YMCA of Metro North
05.2016 - 12.2020
  • Directly supervises staff members, conducts trainings, and coordinates scheduling for program and summer camp staff
  • Responsible for teaching the fundamentals of gymnastics following the YMCA guidelines for compulsory and optional levels
  • Maintains attendance records and progress reports for all students in the program
  • Develops proper program placement for students moving on to the next level
  • Develops and maintains strong working relationships in the community
  • Builds effective and reliable relationships with students and parents while promoting our core values: youth development, healthy living, and social responsibility

Admissions Coordinator

Woburn Nursing and Rehabilitation Center
02.2016 - 05.2016
  • Coordinates the transfer of all incoming patients from local hospitals
  • Works closely with nursing liaisons to ensure the facility is properly prepared for all short term rehabilitation patients as well as long term patients

Education

Bachelor of Arts Degree - Organizational Communications, Psychology

Assumption College
Worcester, MA

Physical Therapy Assistant Program -

North Shore Community College
Danvers, MA

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizational skills
  • Adaptability and flexibility
  • Certified in CPR/AED
  • Positive reinforcement
  • Conflict resolution

Certification

  • First Aid/CRP certified.
  • Currently enrolled in the Physical Therapy Assistant Program at North Shore Community College and upon graduation will become a Licensed PTA.

Timeline

Assistant Field Hockey Coach

St. Mary's High School - Lynn
08.2022 - Current

Branch Executive Director

YMCA Of Metro North
12.2020 - Current

Gymnastics and Camp Director

YMCA of Metro North
05.2016 - 12.2020

Admissions Coordinator

Woburn Nursing and Rehabilitation Center
02.2016 - 05.2016

Bachelor of Arts Degree - Organizational Communications, Psychology

Assumption College

Physical Therapy Assistant Program -

North Shore Community College

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Amy M. Looney