Amy Mohr
Maggie Valley,NC
Summary
Team-oriented self-starter bringing 20 years in training, staff development, management and peer interviewing. Exceptional communication, analytical and organizational skills. Confident training leader with demonstrated planning, organizational and leadership abilities focused on employee engagement, communication and organizational effectiveness. Strong peer interviewing and onboarding skills.
Overview
21
21
years of professional experience
Work History
Senior Training Development Specialist
Atrium Healthcare Union
02.2010 - 04.2019
- Partnered with corporate patient experience to improve patient experience results and employ best practices.
- Worked directly with HR to provide cohesive patient experience message to new teammates during new teammate orientation.
- Managed, scheduled and delivered patient experience segment of new teammate orientation and required teammate onboarding sessions.
- Developed and completed Peer Interviewing process for new ER facility.
- Successfully hired and onboarded new teammates for ER facility.
Training & Development Specialist
Atrium Healthcare, Previously Carolinas Healthcare System
09.2008 - 05.2010
- Crated suite of educational opportunities for teammates focused on proven patient experience tactics.
- Monitored patient experience data for teams and hospital facilities.
- Partnered with leaders to understand and improve patient experience results.
- Coached senior leadership team to improve patient and teammate engagement.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
Organizational Development Consultant
Atrium Healthcare, Previously Carolinas Healthcare System
04.2006 - 03.2008
- Led participants through 8-week leadership development program.
- Developed custom courses for teammates as determined by needs assessment.
- Provided weekly new teammate orientation.
Organizational Development Consultant
Wake Forest Baptist Hospital
06.1998 - 04.2005
- Provided weekly orientation for new teammates.
- Led employee engagement survey project.
- Developed and delivered custom education programs for in-tact teams.
- Scheduled and led classroom-based learning for teammates.
Education
Master of Science - Organizational Development And Change
Pfeiffer University
Charlotte05.2008
Bachelor of Science - Organizational Communication
University of North Carolina, Greensboro
Greensboro, NC06.1998
Skills
- Course Development
- Classroom Instruction & Coordination
- Learning Strategies
- New Hire Onboarding
- Small Group Instruction
- Leadership Training
- Exceptional Communicator
- Peer Interviewing
Timeline
Senior Training Development Specialist
Atrium Healthcare Union
02.2010 - 04.2019
Training & Development Specialist
Atrium Healthcare, Previously Carolinas Healthcare System
09.2008 - 05.2010
Organizational Development Consultant
Atrium Healthcare, Previously Carolinas Healthcare System
04.2006 - 03.2008
Organizational Development Consultant
Wake Forest Baptist Hospital
06.1998 - 04.2005
Master of Science - Organizational Development And Change
Pfeiffer University
Bachelor of Science - Organizational Communication
University of North Carolina, Greensboro
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