Amy Mondragon
Rio Rancho,NM
Summary
Compassionate Staff RN with significant experience in patient care, medical terminology, and clinical procedures. Possess strong skills in communication, leadership, and critical thinking. Known for providing high-quality patient care while maintaining efficiency and compliance with hospital standards. Achievements include implementing innovative nursing practices resulting in improved patient satisfaction.
Overview
23
23
years of professional experience
Work History
Staff RN/Staff Relief Charge Nurse ER
Lovelace Westside Hospital
Albuquerque, New Mexico
02.2022 - Current
- Assisted physicians in providing patient care by taking vital signs, administering medications, inserting IV lines, collecting lab, and performing treatments.
- Provided direct nursing care to patients of all ages in the emergency department.
- Educate patients and families on disease prevention, treatment plans, and post-hospitalization needs.
- Direct supervision of staff and department, review charts, ensure proper documentation, timely administration of medication and make necessary decisions to maintain order and safety of staff and patients as charge relief.
- Provided emergency care to critically ill patients in a timely manner.
- Performed triage, prioritizing treatment of incoming patients based on acuity level.
- Assisted in training new staff members on proper nursing protocols for emergency room operations.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Reviewed laboratory results promptly for accuracy and followed up on abnormal findings with physicians.
- Responded quickly to codes and coordinated efficient and skilled care.
Staff Registered Nurse, Emergency Department
MCMC / (Health Carousel Travel Company)
Raton, New Mexico
05.2021 - 11.2021
- Provided direct patient care in accordance with established policies, procedures and protocols.
- Conducted comprehensive physical assessments of assigned patients.
- Provided emergency care to critically ill patients in a timely manner.
- Performed triage, prioritizing treatment of incoming patients based on acuity level.
- Monitored vital signs and other indicators of patient health status.
- Managed intravenous lines, wound dressings, catheters, and other medical devices.
- Ensured compliance with all hospital policies, procedures, standards, and regulations.
- Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
- Facilitated communication between physicians, nurses, technicians, therapists, social workers, family members and other healthcare providers.
- Provided education to patients regarding disease prevention and home care instructions.
- Responded quickly to codes and coordinated efficient and skilled care.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Staff RN Emergency Department
Tsehootsooi Medical Center (Health Carousel Travel
Fort Defiance, Arizona
03.2021 - 05.2021
- Assisted physicians in providing patient care by taking vital signs, administering medications, and performing treatments.
- Provided direct nursing care to patients of all ages in a variety of settings including medical and surgical units, critical care, emergency departments, and home health.
- Educated patients and families on disease prevention, treatment plans, and post-hospitalization needs.
- Performed various tests such as blood glucose monitoring, EKGs, wound dressings and care according to established protocols.
- Responded quickly and effectively to life-saving situations using nursing standards and protocols for treatment.
- Maintained accurate records regarding patient history, assessments, evaluations, treatments and procedures as per hospital policy requirements.
Staff RN Emergency Department
Lovelace Women's Hospital
Albuquerque, New Mexico
04.2019 - 02.2021
- Assisted physicians in providing patient care by taking vital signs, administering medications, and performing treatments.
- Provided direct nursing care to patients of all ages in a variety of settings including medical and surgical units, critical care, emergency departments, and home health.
- Educated patients and families on disease prevention, treatment plans, and post-hospitalization needs.
- Monitored changes in patient condition and reported any significant findings to physicians or other healthcare professionals immediately.
- Performed various tests such as blood glucose monitoring, EKGs, wound dressings and care according to established protocols.
- Administered prescribed medications and monitored patient reactions while ensuring accuracy in medication dosages administered.
- Responded quickly and effectively to life-saving situations using nursing standards and protocols for treatment.
- Maintained accurate records regarding patient history, assessments, evaluations, treatments and procedures as per hospital policy requirements.
- Served as preceptor for new nurses orienting them on proper procedures related to assessment techniques and documentation practices.
Charge Registered Nurse
Lovelace Medical Center Las Estancias Clinic
Albuquerque, New Mexico
09.2018 - 04.2019
- Reviewed and adjusted employee shift schedules in accordance with staffing needs.
- Provided direct patient care, including assessment, medication administration and treatments.
- Maintained accurate documentation in the electronic medical record.
- Reviewed resumes, applications, and other pertinent documents prior to interviews, conducted interviews.
- Conducted phone triage using established protocols when answering calls from patients.
- Performed administrative duties such as answering phone calls, responding to emails, filing documents.
- Performed daily quality control tests on incoming raw materials to ensure they met predetermined standards.
- Calibrated laboratory equipment and instruments according to manufacturer's specifications.
- Prepared reports detailing the results of quality control tests performed on raw materials, intermediate products, and final products.
Patient Registrar
Excel ER
Midland, TX
11.2015 - 03.2016
- Greeted patients upon arrival at facility, collected required documents, and verified demographic information against existing records.
- Answered phones promptly and courteously while addressing patient inquiries related to registration matters.
- Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.
- Managed daily cash deposits for payments received from various sources such as insurance companies or individuals.
Patient Registrar
Midland Memorial Hospital
Midland, TX
08.2014 - 11.2015
- Reviewed patient records to ensure accuracy of demographic information and insurance eligibility.
- Verified insurance coverage and completed pre-registration process for new patients prior to their arrival.
- Collected co-payments from patients at time of service or scheduled payment plans when necessary.
- Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.
- Entered accurate diagnosis codes into the computer system for billing purposes.
Medical Staff
Loretta Conder, MD
Raton, NM
10.2008 - 12.2012
- Provided support to physicians in clinical settings by performing tasks such as taking vital signs, collecting specimens, administering medications, and recording patient information.
- Assisted with patient intake.
- Coordinated laboratory tests and imaging studies for patients.
- Reviewed test results and communicated findings to physicians and other healthcare providers.
- Scheduled appointments for patients via phone and in person.
- Assisted with referrals and prepared medical records for patients.
- Primary liaison between doctor and patient and doctor and pharmacists to ensure correct and timely medication refills.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Administer vaccines and various injections, daily phlebotomy, prepare samples to send to labs.
Medical Staff
La Familia Primary Care
Raton, NM
05.2005 - 09.2008
- Provided support to physicians in clinical settings by performing tasks such as taking vital signs, collecting specimens, administering medications, and recording patient information.
- Assisted with minor surgical procedures such as suturing wounds or removing stitches.
- Reviewed test results and communicated findings to physicians and other healthcare providers.
- Assisted provider is setting up vaccine program and maintaining compliance. Administered vaccinations according to established protocols while educating patients about potential side effects or risks associated with each vaccine type.
- Perform in office nebulizer treatments to patients according to provider orders.
- Performed diagnostic tests such as EKGs, PFT's, POC glucose, UA dipstick & strep tests.
Medical Staff
Hugh Naylor, MD
Raton, NM
03.2002 - 02.2005
- Provided support to physicians in clinical settings by performing tasks such as taking vital signs, collecting specimens, administering medications, and recording patient information.
- Assisted provider with minor surgical procedures such as suturing wounds or removing stitches and any other in office procedures.
- Reviewed test results and communicated findings to physicians and other healthcare providers.
- Responded promptly to all inquiries from patients regarding their health concerns or treatments provided at the facility.
- Primary liaison between doctor and patient and doctor and pharmacist to ensure correct and timely prescription refills.
- Perform daily phlebotomy and prepare blood samples for transport to laboratories.
- Administer various injections and vaccines as ordered by provider.
- Perform and/or assist provider with all necessary tasks as requested by provider within established protocols to ensure appropriate care.
Education
Bachelor of Science - Nursing
Aspen University
Denver, CO05-2023
Associate of Applied Science - Nursing Practice
Midland College
Midland, TX12-2017
Skills
- Direct Patient Care
- Cardiac Care
- Quality Improvement
- Emergency Care
- Diabetes management
- Chronic Disease Management
- Medication and IV administration
- Intake and discharge
- Patient Safety
- Emergency Procedures
Certifications
- BLS
- ACLS
- PALS
- TNCC
Timeline
Staff RN/Staff Relief Charge Nurse ER
Lovelace Westside Hospital
02.2022 - Current
Staff Registered Nurse, Emergency Department
MCMC / (Health Carousel Travel Company)
05.2021 - 11.2021
Staff RN Emergency Department
Tsehootsooi Medical Center (Health Carousel Travel
03.2021 - 05.2021
Staff RN Emergency Department
Lovelace Women's Hospital
04.2019 - 02.2021
Charge Registered Nurse
Lovelace Medical Center Las Estancias Clinic
09.2018 - 04.2019
Patient Registrar
Excel ER
11.2015 - 03.2016
Patient Registrar
Midland Memorial Hospital
08.2014 - 11.2015
Medical Staff
Loretta Conder, MD
10.2008 - 12.2012
Medical Staff
La Familia Primary Care
05.2005 - 09.2008
Medical Staff
Hugh Naylor, MD
03.2002 - 02.2005
Bachelor of Science - Nursing
Aspen University
Associate of Applied Science - Nursing Practice
Midland College
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