Amy Monjaras
Dallas,TX
Summary
Health Information Management student at Parker University with a 4.0 GPA and Dean’s List recognition. Full-time professional at StreetLights Residential serving as a Receptionist and Culture Ambassador, supporting administrative operations, internal communications, and employee engagement in a corporate office environment. Skilled in organization, attention to detail, and maintaining confidentiality when handling sensitive information. Actively building skills for future roles in Health Information Management with a focus on accuracy, reliability, and continuous professional development in healthcare data and operations.
Overview
2027
2027
years of professional experience
Work History
Student
Cristo Rey Dallas College Preparatory School
Dallas, TX
- Cristo Rey Dallas College Preparatory provided a college preparatory education combined with a Corporate Work-Study Program that offered direct, on-the-job training. I worked five days per month during the school year, earning 60% of my high school tuition through professional work experience.
Cultural Ambassador
StreetLights Residential
Dallas, TX
06.2025 - Current
- Developed educational materials highlighting cultural heritage and traditions of community members.
- Supported outreach initiatives to connect residents with local cultural resources and opportunities.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Trained new reception staff on procedures and software systems, enhancing team performance and service quality.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Scheduled appointments and coordinated meeting logistics for staff and clients.
- Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
- Resolved problems, improved operations, and provided exceptional service.
Intern
Street Light Residential
Dallas, TX
08.2022 - 05.2025
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to the instructor to receive day-to-day tasks and responsibilities.
- Completed research, compiled data, and assisted in timely reporting.
- Interacted with customers by phone, email, or in-person to provide information.
- Planned, prepared and participated in weekly meetings and events.
- Sorted and organized files, spreadsheets, and reports.
- Assisted in maintaining office supplies inventory, optimizing procurement processes for cost-effectiveness.
Customer Service Cashier
The Ice Cream Bar
Dallas, TX
06.2024 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Education
Bachelor of Science - Health Information Management
Parker University
Dallas, TX06-2028
High School Diploma -
Cristo Rey Dallas College Prep
Dallas, TX05-2025
Skills
- Bilingual English/ Spanish
- Ability to use Google Docs & Spreadsheets
- Good communication
- Active Listening Skills
- Training and Development
- Team Collaboration
- Guest Services
- Teamwork and Collaboration
- Dependable and Responsible
- Problem-solving
- Multitasking
- Friendly, positive attitude
Accomplishments
- Maintaining a 4.0 GPA in Health Information Management coursework
- Dean’s List recognition for academic excellence
- Gained foundational knowledge in EHR, documentation, and healthcare workflows
- Maintained confidentiality handling sensitive administrative information in a corporate setting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
EXTRACURRICULAR ACTIVITIES
- Weightlifting Club (Aug 2023 – Present): Participate in weekly meetings with 10+ members focused on strength training, discipline, and personal fitness development.
- Medical Society Club (Aug 2024 – Present): Attend guest lectures from healthcare professionals to gain insight into medical careers and the healthcare field.
Timeline
Cultural Ambassador
StreetLights Residential
06.2025 - Current
Customer Service Cashier
The Ice Cream Bar
06.2024 - 08.2024
Intern
Street Light Residential
08.2022 - 05.2025
Student
Cristo Rey Dallas College Preparatory School
Bachelor of Science - Health Information Management
Parker University
High School Diploma -
Cristo Rey Dallas College Prep