Amy Monjaras
Dallas,TX
Summary
Health Information Management student at Parker University with a 4.0 GPA and Dean’s List recognition. Full-time professional at StreetLights Residential serving as a Receptionist and Culture Ambassador, supporting administrative operations, internal communications, and employee engagement in a corporate office environment. Skilled in organization, attention to detail, and maintaining confidentiality when handling sensitive information. Actively building skills for future roles in Health Information Management with a focus on accuracy, reliability, and continuous professional development in healthcare data and operations.
Overview
2027
2027
years of professional experience
Work History
Student
Cristo Rey Dallas College Preparatory School
- Cristo Rey Dallas College Preparatory provided a college preparatory education combined with a Corporate Work-Study Program that offered direct, on-the-job training. I worked five days per month during the school year, earning 60% of my high school tuition through professional work experience.
Cultural Ambassador
StreetLights Residential
06.2025 - Current
- Developed educational materials highlighting cultural heritage and traditions of community members.
- Supported outreach initiatives to connect residents with local cultural resources and opportunities.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Trained new reception staff on procedures and software systems, enhancing team performance and service quality.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Scheduled appointments and coordinated meeting logistics for staff and clients.
- Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
- Resolved problems, improved operations, and provided exceptional service.
Intern
Street Light Residential
08.2022 - 05.2025
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to the instructor to receive day-to-day tasks and responsibilities.
- Completed research, compiled data, and assisted in timely reporting.
- Interacted with customers by phone, email, or in-person to provide information.
- Planned, prepared and participated in weekly meetings and events.
- Sorted and organized files, spreadsheets, and reports.
- Assisted in maintaining office supplies inventory, optimizing procurement processes for cost-effectiveness.
Customer Service Cashier
The Ice Cream Bar
06.2024 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Education
Bachelor of Science - Health Information Management
Parker University
Dallas, TX06-2028
High School Diploma -
Cristo Rey Dallas College Prep
Dallas, TX05-2025
Skills
- Bilingual English/ Spanish
- Ability to use Google Docs & Spreadsheets
- Good communication
- Active Listening Skills
- Training and Development
- Team Collaboration
- Guest Services
- Teamwork and Collaboration
- Dependable and Responsible
- Problem-solving
- Multitasking
- Friendly, positive attitude
Accomplishments
- Maintaining a 4.0 GPA in Health Information Management coursework
- Dean’s List recognition for academic excellence
- Gained foundational knowledge in EHR, documentation, and healthcare workflows
- Maintained confidentiality handling sensitive administrative information in a corporate setting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
EXTRACURRICULAR ACTIVITIES
- Weightlifting Club (Aug 2023 – Present): Participate in weekly meetings with 10+ members focused on strength training, discipline, and personal fitness development.
- Medical Society Club (Aug 2024 – Present): Attend guest lectures from healthcare professionals to gain insight into medical careers and the healthcare field.
Timeline
Cultural Ambassador
StreetLights Residential
06.2025 - Current
Customer Service Cashier
The Ice Cream Bar
06.2024 - 08.2024
Intern
Street Light Residential
08.2022 - 05.2025
Student
Cristo Rey Dallas College Preparatory School
Bachelor of Science - Health Information Management
Parker University
High School Diploma -
Cristo Rey Dallas College Prep