Amy Moore

The raising of and caring for my four children.

• Greeted customers entering store and responded promptly to customer needs.
• Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
• Stocked, tagged and displayed merchandise as required.
• Contributed to store success by maintaining high standards of cleanliness throughout facility.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Filled in for an employee in intake and ended up being offered and accepting her position.
• Helped 30 plus clients get scheduled accurately, and promptly with providers each day.
• Gained extensive knowledge about all aspects of intake including, different computer programs, insurances, billing, needs of clients, and many providers.
• Was forward thinking and brought new ideas for more efficiency in the process.

• Managed incoming calls with professionalism, directing inquiries to relevant departments.
• Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
• Organized office documents and files, maintaining a clean workspace for optimal productivity.
• Collaborated with team members to ensure the smooth operation of daily tasks, fostering a positive work environment.