Amy Moore
Henniker,NH
Summary
Certified Medical Coder with over 15 years of experience as a Hospital Facility Coder, actively pursuing a remote coding position. Demonstrates exceptional accuracy and analytical skills, along with keen attention to detail that ensures precision in coding practices. Proven expertise in navigating complex hospital-based procedures and diagnoses, consistently achieving optimal reimbursement outcomes. Committed to upholding the highest standards of coding compliance and efficiency within dynamic, fast-paced environments.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Coding Integrity Specialist II
Parallon HCA Healthcare
02.2025 - Current
- Primary responsibilities include coding Facility Outpatient services using the most accurate and appropriate ICD-10-CM, CPT and HCPCS codes and modifiers, while meeting specified productivity and accuracy standards.
- Extensive experience assigning diagnosis and procedure codes with a focus on Same Day Surgery, Vascular Surgery, Urology, Gynecology, Interventional Radiology, Gastroenterology, Orthopedics, Observation, Cardiac Cath., and Injection/Infusion services.
- Additional experience applying diagnosis codes to Emergency Dept., Breast Care Center, Sleep Center, Wound Care Clinic, Laboratory, Radiology, and Cardiology.
- Responsible for resolving National Correction Coding Initiative (NCCI) edits appropriately along with all coding edits according to current Local Coverage Determinations (LCDs), National Coverage Determinations (NCDs) and CMS Articles.
Coder III
Catholic Medical Center
10.2010 - 01.2025
- Primary responsibilities include Facility Outpatient coding using the most accurate and appropriate ICD-10-CM, CPT and HCPCS codes and modifiers, while meeting specified productivity and accuracy standards.
- Extensive experience assigning diagnosis and procedure codes with a focus on Same Day Surgery, Vascular Surgery, Urology, Gynecology, Interventional Radiology, Gastroenterology, Orthopedics, Observation, Cardiac Cath., and Injection/Infusion services.
- Additional experience applying diagnosis codes to Emergency Dept., Breast Care Center, Sleep Center,Wound Care Clinic, Laboratory, Radiology, and Cardiology.
- 4 years of Inpatient coding experience (2014-2018). Responsible for coding Inpatient medical records using the most accurate and appropriate ICD-10-CM/PCS and DRG assignment, while meeting specified productivity and accuracy standards.
- Responsible for resolving National Correction Coding Initiative (NCCI) edits appropriately along with all coding edits according to current Local Coverage Determinations (LCDs), National Coverage Determinations (NCDs) and CMS Articles.
Outpatient Team Lead
Catholic Medical Center
10.2015 - 02.2020
- Responsible for providing training, education, and conducting quality assurance audits of outpatient coding staff.
- Acted as a liaison between coding, clinical staff, and management.
- Served as a resource to coding staff, billing office, providers, hospital staff, clinic managers, and other clinical personnel on coding and billing related issues.
- Acted as the coding contact person during transition to ICD-10-CM/PCS providing assistance and education to hospital staff in order to ensure coding to the highest degree of specificity as is required by ICD-10-CM and ICD-10-PCS.
Patient Services Representative
Dartmouth-Hitchcock Clinics Concord
10.2002 - 10.2010
- Responsible for registering new patients and updating demographic and insurance information on existing patients
- Explain and interpret Clinic billing policies and collect date of service payments as well as past due patient balances
- Maintain a daily tracker of patient payments received and accounts reviewed
- Research and resolve patient billing questions, disputes and insurance denials in a timely manner
- Six years experience data entering CPT and ICD-9-CM diagnosis codes for patient billing in an accurate and timely manner. Average 1,000 charges data entered per 8 hour day
- Daily communication with departments throughout Clinic
- Maintain positive patient relations while providing excellent customer service
Sales Manager
Bridgetown Bicycles
08.1998 - 01.2002
- Responsible for stock maintenance and inventory control
- Management, supervision and training of employees
- Overall responsibility for positive customer relations
- In charge of store opening, closing, cashing out tills, and deposit of daily sales receipts
Customer Service Representative
Bell Atlantic
08.1997 - 01.1998
- Responsible for scheduling installation of new customer service, answering customer billing and resolving customer problems over the five-state New England area
Assistant Manager
Strawberries
09.1996 - 08.1997
- Oversight of all store operations, including supervision and training of sales staff
- Responsible for maintaining positive customer relations and resolving customer disputes
- Responsible for cash-out and deposit of register receipts
- Oversight of daily stock ordering and maintenance
Assistant Manager
Strawberries
03.1996 - 09.1996
- Management of daily store operations, including staff supervision and training
- Oversight of customer relations, daily cash-out, deposit of register receipts, and stock ordering
Sales Associate
Strawberries
01.1995 - 03.1996
- Customer Service, including use of Strawberries' computerized cash and credit systems
- Stock organization, display, and maintenance
Sales Associate
Caldor's Inc.
06.1994 - 08.1994
- Customer service and cashier duties, using Caldor's computerized cash and credit systems
- Stock organization, display, and maintenance
Food Service Aid
Daka, Inc.
10.1992 - 08.1993
- Daily meal set-up, service, and clean-up for Masonic Home residents
Education
Medical Coding Certificate Program -
New Hampshire Technical Institute
Concord, NH05-2010
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Massachusetts College of Art
Boston, MA12-1994
High School diploma - undefined
Shepherd Hill Regional High School
Dudley, MA06-1993
Skills
- Proficient in coding guidelines and regulations, including those set by the AMA and CMS
- Able to accurately interpret medical documentation and assign appropriate ICD-10-CM/PCS, CPT, and HCPCS codes
- Consistently exceeding 95% coding accuracy while meeting high productivity standards in a fast-paced, multi-specialty facility
- Understanding of anatomy, physiology, medical terminology, and disease processes to support accurate coding
- Able to communicate effectively with healthcare providers, hospital staff and billing staff to ensure accurate coding of procedures and diagnosis codes
- Capable of writing appropriate, non-leading queries when documentation in the medical record is inadequate, ambiguous or unclear for coding purposes
- Strong analytical, problem-solving and critical thinking skills
- Capable of working independently, prioritizing tasks, and meeting deadlines
- Experience using 3M Coding and Reimbursement System, Computer-Assisted Coding (CAC) and Allscripts EHR
- 6 years remote coding experience
Certification
AAPC- CIC, COC
Timeline
Coding Integrity Specialist II
Parallon HCA Healthcare
02.2025 - Current
Outpatient Team Lead
Catholic Medical Center
10.2015 - 02.2020
Coder III
Catholic Medical Center
10.2010 - 01.2025
Patient Services Representative
Dartmouth-Hitchcock Clinics Concord
10.2002 - 10.2010
Sales Manager
Bridgetown Bicycles
08.1998 - 01.2002
Customer Service Representative
Bell Atlantic
08.1997 - 01.1998
Assistant Manager
Strawberries
09.1996 - 08.1997
Assistant Manager
Strawberries
03.1996 - 09.1996
Sales Associate
Strawberries
01.1995 - 03.1996
Sales Associate
Caldor's Inc.
06.1994 - 08.1994
Food Service Aid
Daka, Inc.
10.1992 - 08.1993
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Massachusetts College of Art
High School diploma - undefined
Shepherd Hill Regional High School
Medical Coding Certificate Program -
New Hampshire Technical Institute