Amy Moore
Callahan,FL
Summary
Detail-oriented Packaging Associate with expertise in process documentation, inventory management, and quality control. Strengths include optimizing workflows and enhancing productivity while ensuring compliance with safety standards. Proven ability to collaborate with teams to improve operational efficiency and support customer satisfaction.
Overview
18
18
years of professional experience
Work History
Packaging Associate
Ez2go
Jacksonville, Florida
01.2025 - 05.2026
- Inspected finished products to ensure compliance with quality standards.
- Monitored production line operations to identify malfunctions or errors.
- Streamlined organization of packaging materials for efficient access during production.
- Collaborated with team members to enhance workflow efficiency and productivity.
- Ensured accuracy of records for packaged goods in inventory system to support tracking.
- Created documentation of packaging processes for compliance and training to enhance team knowledge.
- Followed policies regarding storage and disposal of hazardous materials used in packaging operations.
- Maintained cleanliness of work area to promote safety and operational efficiency.
Improvement & Remodeling Assistant
Best Budget Pressure Cleaning & Remodel
Callahan, Florida
01.2015 - 03.2019
- Implemented process improvements that enhanced workflow and productivity.
- Assisted team members with equipment setup and breakdown, contributing to project efficiency.
- Organized tools and materials, enhancing daily operations and task execution.
- Maintained cleanliness and safety standards across all work areas consistently.
- Conducted safety inspections to ensure compliance with OSHA standards.
- Collaborated with team to safely direct traffic around work site.
- Communicated issues with team members, enabling prompt resolutions.
- Operated hand and power tools to complete various operational tasks safely.
Server
Huddle House
Middleburg, Florida
03.2015 - 04.2017
- Delivered excellent customer service in fast-paced dining environment, ensuring high satisfaction levels.
- Took accurate orders and coordinated timely food delivery to ensure guest satisfaction.
- Resolved customer complaints promptly to improve guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining areas and utensils for optimal guest experience.
- Collaborated with kitchen staff to improve meal preparation and service efficiency.
- Assisted in training new servers on restaurant procedures and standards.
- Operated POS terminals to input orders, split bills, and calculate totals efficiently.
- Handled cash transactions and processed payments accurately at register.
Server/Bartender
Lillian's Sports Grill
Jacksonville, Florida
01.2014 - 03.2015
- Delivered exceptional customer service to elevate guest dining experiences.
- Prepared and served beverages according to established recipes and presentation standards.
- Guided guests on menu items, specials, and beverage pairings to support informed selections.
- Coordinated with kitchen staff for timely food delivery and accurate order processing.
- Ensured cleanliness and organization of bar and dining areas to enhance guest experience.
- Trained new servers and bartenders on operational procedures and service standards.
- Managed inventory levels, restocked supplies, and ensured compliance with health regulations.
- Processed cash transactions and maintained precise cash register records.
Restaurant Front of House Manager
Applebee's Bar and Grill
Fernandina Beach, Florida
02.2012 - 01.2014
- Managed daily restaurant operations and staff scheduling for busy dining environment.
- Trained and coached team to deliver exceptional customer service and enhance guest satisfaction.
- Resolved guest complaints quickly while preserving positive dining experience.
- Led staff meetings to improve communication and teamwork among employees.
- Trained and supervised staff to support high-quality customer service.
- Oversaw front-of-house operations to maintain health department compliance.
- Monitored inventory levels for supplies and equipment needs.
- Inspected dining areas to confirm proper setup before guest arrival.
- Reviewed menu and price accuracy displayed in dining area.
- Delegated tasks to team members to streamline service flow and improve operational efficiency. to servers, bussers, hostesses, and bartenders.
- Assisted management team during peak periods and staffing shortages.
- Completed opening and closing duties, including dining area setup and register cash-out.
- Collaborated with kitchen staff on menu items and special orders to ensure timely and accurate service.
Server/Barback/Lead Server
Cross Creek Steakhouse
Jacksonville, Florida
02.2008 - 11.2010
- Took accurate food and drink orders from guests promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Recommended menu items and specials to enhance guest experience.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Handled guest inquiries and resolved minor issues effectively.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
Education
Pathway Program - Life Building Skills
Brigham Young University
Provo, UT06-2023
Cosmetology Degree - Cosmetology
Wards Corner Beauty Academy
Norfolk, VA04-2012
Skills
- Quality control
- Production monitoring
- Food safety compliance
- Hazardous materials handling
- Process documentation
- Workflow optimization
- Inventory management
- Scheduling and planning
- Onboarding new employees
- Attention to detail
- Time management
- Problem solving
- Team leadership
- Effective communication
- Customer service
- Commitment to customer satisfaction
Timeline
Packaging Associate
Ez2go
01.2025 - 05.2026
Server
Huddle House
03.2015 - 04.2017
Improvement & Remodeling Assistant
Best Budget Pressure Cleaning & Remodel
01.2015 - 03.2019
Server/Bartender
Lillian's Sports Grill
01.2014 - 03.2015
Restaurant Front of House Manager
Applebee's Bar and Grill
02.2012 - 01.2014
Server/Barback/Lead Server
Cross Creek Steakhouse
02.2008 - 11.2010
Pathway Program - Life Building Skills
Brigham Young University
Cosmetology Degree - Cosmetology
Wards Corner Beauty Academy