Amy Morais
Springfield,MA
Summary
Strategic production, contract, and finance professional with 10+ years of experience coordinating with cross-functional teams to achieve organizational objectives. Skilled at overseeing vendor relationships, generating and ensuring adherence to schedules, and forging long-term relationships with customers and key stakeholders.
Overview
12
12
years of professional experience
Work History
Production Planner
CIRCOR
Warren, MA
06.2023 - Current
- Developed and maintained production schedules to meet customer demands.
- Created and implemented plans for inventory control, material requirements, and production processes.
- Compiled data on spreadsheets to devise forecasts for production planning by gathering input from production staff and leaders.
- Assisted in designing workflows that optimize machine utilization while minimizing downtime due to maintenance or repairs.
- Ensured compliance with safety regulations during all stages of production planning and execution.
- Allocated resources and controlled inventory by assessing materials stock, monitoring production performance and managing backlogs.
- Created production schedules by considering deadlines for customer orders and sales forecasting.
Production Planner
L3 Harris Technologies
Northampton, MA
07.2021 - 06.2023
- Utilize an ERP manufacturing planning system to control schedules, materials, cost points, and work orders, BOM’s, and capacity and load planning.
- Coordinate with cross-functional purchasing teams to resolve contractual customer delivery challenges.
- Generate reports for senior leadership, key production employees, and internal stakeholders.
- Spearhead work order processes, including material and revision controls, labor requirements and variance analyses, and work order releases.
- Coordinate with work centers to handle dispatch reporting, work orders, and scheduling.
- Execute project production schedules to meet contracted customer delivery expectations and master schedule.
Finance Assistant
Futures Healthcore LLC
Springfield, MA
06.2020 - 07.2021
- Oversaw and monitored customer accounts to ensure accuracy of services and billing per customer contracts.
- Created, sent, and followed-up on monthly invoices; resolved customer billing issues as needed.
- Processed and audited reconciliation reports to ensure accuracy of monthly financials; assessed payroll reports and billing reports for discrepancies.
- Generated contract P&L reports to monitor revenue and expenses and compare projected revenue and expenses versus actual revenue and expenses.
- Built and maintained long-term customer relationships and created referral sources for new business.
Contract Administrator
Robert E. Morris Group
Windsor, CT
02.2019 - 06.2020
- Maintained an audit file for each contract from start to finish, including all correspondence, changes or deviations, amendments, and payment schedules.
- Analyzed and mitigated risks regarding deadlines, payment terms, and potential issues in the contract process.
- Developed and maintained relationships with key internal and outside vendors.
- Issued and tracked purchase orders, invoices, payments, deliveries, and deadlines.
- Provided contract summaries to appropriate employees regarding contract statuses and requirements.
- Monitored all contracts to ensure compliance with contractual terms; resolve non-compliance vendor issues as needed.
Loan Administration Manager
Wells Fargo Dealer Services
Enfield, CT
10.2016 - 12.2018
- Orchestrated the daily activities and operations of loan production and loan servicing team members.
- Controlled loan processing, documentation, pre-closing, and closing tasks.
- Held ownership of quality customer service delivery; served as an escalated point of contact for customer service.
- Hired, coached, developed, and mentored team members to meet department standards and quality service objectives.
- Monitored titles to ensure proper lien holder was listed and assisted with corrections.
Contract Administrator
Aspen Square Management Inc.
West Springfield, MA
04.2018 - 10.2018
- Obtained and verified commercial insurance policies.
- Drafted and revised contracts, master service agreements, termination notices, amendments, and purchase orders.
- Communicated with vendors, foremen, and senior leadership in-person and via email and phone.
- Answered phones and served as a key contact for vendors, property foremen, and insurance companies.
Collections Supervisor
Wells Fargo Dealer Services
Enfield, CT
07.2015 - 10.2016
- Oversaw the day-to-day operations and schedules of collections team members.
- Served as a key point of contact to communicate policy changes, objectives, and internal initiatives to staff members.
- Monitored and managed team performance to drive compliance and ensure achievement of targets and deadlines.
- Conducted audits to ensure compliance with regulatory requirements.
Collections Specialist
Wells Fargo Dealer Services
Enfield, CT
08.2013 - 07.2015
- Assigned accounts for repossession and flagged repossessed accounts while ensuring compliance with all regulations, internal policies, and procedures.
- Performed skip tracing to assist cross-functional teams in collecting on delinquent accounts.
- Established and maintained relationships with outside vendors, including repossession agents.
- Collaborated with back sheet collectors to provide coaching and feedback on collecting on delinquent accounts.
- Coached, trained, and mentored junior team members on specialist functions to improve department agility.
Front Sheet & Back Sheet Collector
Wells Fargo Dealer Services
Enfield, CT
05.2012 - 08.2013
- Forged and maintained long-term relationships with customers while handling day-to-day account functions.
- Reviewed and analyzed accounts to resolve key issues or recommend repossession as needed.
Education
Business Administration
Holyoke Community College
Holyoke, MASkills
- Production and Processing
- Manufacturing Procedures
- Data Analysis
- Workflow Management
- Scheduling
- Quality Control
- Contract Management
Timeline
Production Planner
CIRCOR
06.2023 - Current
Production Planner
L3 Harris Technologies
07.2021 - 06.2023
Finance Assistant
Futures Healthcore LLC
06.2020 - 07.2021
Contract Administrator
Robert E. Morris Group
02.2019 - 06.2020
Contract Administrator
Aspen Square Management Inc.
04.2018 - 10.2018
Loan Administration Manager
Wells Fargo Dealer Services
10.2016 - 12.2018
Collections Supervisor
Wells Fargo Dealer Services
07.2015 - 10.2016
Collections Specialist
Wells Fargo Dealer Services
08.2013 - 07.2015
Front Sheet & Back Sheet Collector
Wells Fargo Dealer Services
05.2012 - 08.2013
Business Administration
Holyoke Community College
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