Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Morais

Springfield,MA

Summary

Strategic production, contract, and finance professional with 10+ years of experience coordinating with cross-functional teams to achieve organizational objectives. Skilled at overseeing vendor relationships, generating and ensuring adherence to schedules, and forging long-term relationships with customers and key stakeholders.

Overview

12
12
years of professional experience

Work History

Production Planner

CIRCOR
Warren, MA
06.2023 - Current
  • Developed and maintained production schedules to meet customer demands.
  • Created and implemented plans for inventory control, material requirements, and production processes.
  • Compiled data on spreadsheets to devise forecasts for production planning by gathering input from production staff and leaders.
  • Assisted in designing workflows that optimize machine utilization while minimizing downtime due to maintenance or repairs.
  • Ensured compliance with safety regulations during all stages of production planning and execution.
  • Allocated resources and controlled inventory by assessing materials stock, monitoring production performance and managing backlogs.
  • Created production schedules by considering deadlines for customer orders and sales forecasting.

Production Planner

L3 Harris Technologies
Northampton, MA
07.2021 - 06.2023
  • Utilize an ERP manufacturing planning system to control schedules, materials, cost points, and work orders, BOM’s, and capacity and load planning.
  • Coordinate with cross-functional purchasing teams to resolve contractual customer delivery challenges.
  • Generate reports for senior leadership, key production employees, and internal stakeholders.
  • Spearhead work order processes, including material and revision controls, labor requirements and variance analyses, and work order releases.
  • Coordinate with work centers to handle dispatch reporting, work orders, and scheduling.
  • Execute project production schedules to meet contracted customer delivery expectations and master schedule.

Finance Assistant

Futures Healthcore LLC
Springfield, MA
06.2020 - 07.2021
  • Oversaw and monitored customer accounts to ensure accuracy of services and billing per customer contracts.
  • Created, sent, and followed-up on monthly invoices; resolved customer billing issues as needed.
  • Processed and audited reconciliation reports to ensure accuracy of monthly financials; assessed payroll reports and billing reports for discrepancies.
  • Generated contract P&L reports to monitor revenue and expenses and compare projected revenue and expenses versus actual revenue and expenses.
  • Built and maintained long-term customer relationships and created referral sources for new business.

Contract Administrator

Robert E. Morris Group
Windsor, CT
02.2019 - 06.2020
  • Maintained an audit file for each contract from start to finish, including all correspondence, changes or deviations, amendments, and payment schedules.
  • Analyzed and mitigated risks regarding deadlines, payment terms, and potential issues in the contract process.
  • Developed and maintained relationships with key internal and outside vendors.
  • Issued and tracked purchase orders, invoices, payments, deliveries, and deadlines.
  • Provided contract summaries to appropriate employees regarding contract statuses and requirements.
  • Monitored all contracts to ensure compliance with contractual terms; resolve non-compliance vendor issues as needed.

Loan Administration Manager

Wells Fargo Dealer Services
Enfield, CT
10.2016 - 12.2018
  • Orchestrated the daily activities and operations of loan production and loan servicing team members.
  • Controlled loan processing, documentation, pre-closing, and closing tasks.
  • Held ownership of quality customer service delivery; served as an escalated point of contact for customer service.
  • Hired, coached, developed, and mentored team members to meet department standards and quality service objectives.
  • Monitored titles to ensure proper lien holder was listed and assisted with corrections.

Contract Administrator

Aspen Square Management Inc.
West Springfield, MA
04.2018 - 10.2018
  • Obtained and verified commercial insurance policies.
  • Drafted and revised contracts, master service agreements, termination notices, amendments, and purchase orders.
  • Communicated with vendors, foremen, and senior leadership in-person and via email and phone.
  • Answered phones and served as a key contact for vendors, property foremen, and insurance companies.

Collections Supervisor

Wells Fargo Dealer Services
Enfield, CT
07.2015 - 10.2016
  • Oversaw the day-to-day operations and schedules of collections team members.
  • Served as a key point of contact to communicate policy changes, objectives, and internal initiatives to staff members.
  • Monitored and managed team performance to drive compliance and ensure achievement of targets and deadlines.
  • Conducted audits to ensure compliance with regulatory requirements.

Collections Specialist

Wells Fargo Dealer Services
Enfield, CT
08.2013 - 07.2015
  • Assigned accounts for repossession and flagged repossessed accounts while ensuring compliance with all regulations, internal policies, and procedures.
  • Performed skip tracing to assist cross-functional teams in collecting on delinquent accounts.
  • Established and maintained relationships with outside vendors, including repossession agents.
  • Collaborated with back sheet collectors to provide coaching and feedback on collecting on delinquent accounts.
  • Coached, trained, and mentored junior team members on specialist functions to improve department agility.

Front Sheet & Back Sheet Collector

Wells Fargo Dealer Services
Enfield, CT
05.2012 - 08.2013
  • Forged and maintained long-term relationships with customers while handling day-to-day account functions.
  • Reviewed and analyzed accounts to resolve key issues or recommend repossession as needed.

Education

Business Administration

Holyoke Community College
Holyoke, MA

Skills

  • Production and Processing
  • Manufacturing Procedures
  • Data Analysis
  • Workflow Management
  • Scheduling
  • Quality Control
  • Contract Management

Timeline

Production Planner

CIRCOR
06.2023 - Current

Production Planner

L3 Harris Technologies
07.2021 - 06.2023

Finance Assistant

Futures Healthcore LLC
06.2020 - 07.2021

Contract Administrator

Robert E. Morris Group
02.2019 - 06.2020

Contract Administrator

Aspen Square Management Inc.
04.2018 - 10.2018

Loan Administration Manager

Wells Fargo Dealer Services
10.2016 - 12.2018

Collections Supervisor

Wells Fargo Dealer Services
07.2015 - 10.2016

Collections Specialist

Wells Fargo Dealer Services
08.2013 - 07.2015

Front Sheet & Back Sheet Collector

Wells Fargo Dealer Services
05.2012 - 08.2013

Business Administration

Holyoke Community College
Amy Morais