Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Amy Morris

Pleasant Hill,MO

Summary

Highly organized and motivated professional offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Interested in gaining hands-on experience in an entry level claims position..

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administration Specialist II - Specialty Benefits

Forrest T. Jones & Company, Inc.
Kansas City, MO
11.2020 - Current
  • Bill and apply monthly premium for approx 125 accounts
  • Prepare new and renewal applications for medical GAP insurance
  • Recognized for providing excellent customer service
  • Work successfully as a team to accomplish goals and complete projects
  • Organize files and update spreadsheets in Microsoft Excel for record-keeping

Administrative Specialist - MOED

Forrest T. Jones & Company, Inc.
Kansas City, MO
11.2018 - 11.2020
  • Billed, Reconciled and applied monthly premiums for Missouri schools
  • Assisted with terminations and additions of school employees
  • Provided excellent customer service through phone conversations

Licensing Coordinator - Licensing

Forrest T. Jones & Company, Inc.
Kansas City, MO
01.2017 - 11.2018
  • Applied for new, renewal applications for company and employee licenses
  • Coordinated Continuing Education for employees
  • Collaborated with other departments to ensure timely processing of annual and quarterly reports
  • Developed process improvements that increased efficiency in the licensing department
  • Managed database containing information about all issued licenses.

Education

Administrative Secretary

Wright Career College
Kansas City
01-1995

Skills

  • Customer Service
  • 45 Wpm Typing Speed
  • MS Office
  • Attention to Detail
  • Data Confidentiality
  • Deadline Adherence
  • Resourceful and Analytical
  • Multiple Priorities Management
  • Recordkeeping and File Management
  • Cross-Functional Collaboration
  • Policy Creation
  • Continuous Improvement

Certification

  • Certified Florida Non-Resident DHS Adjuster License
  • Construction 101
  • Tactical Xactimate Training

References

References available upon request.

Timeline

Administration Specialist II - Specialty Benefits

Forrest T. Jones & Company, Inc.
11.2020 - Current

Administrative Specialist - MOED

Forrest T. Jones & Company, Inc.
11.2018 - 11.2020

Licensing Coordinator - Licensing

Forrest T. Jones & Company, Inc.
01.2017 - 11.2018

Administrative Secretary

Wright Career College
Amy Morris