Detail-oriented professional with expertise in form design, publication review, and regulatory compliance. Proven ability to maintain meticulous records and deliver exceptional customer service.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Jones Drugs
Millbrook
06.2019 - 01.2025
Managed filing of prescriptions, both electronically and manually.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Utilized pharmacy software to track prescriptions and manage patient information securely.
Collaborated with pharmacists to verify prescriptions and resolve discrepancies.
Publications and Forms Specialist I
Vectrus Systems
Montgomery
03.2014 - 01.2019
Responsible for the development, design, processing and management of various publications and forms products.
Responsible for drafting publications and forms, reviewing draft publications and forms for compliance with prescribed style, format, and legal and statutory requirements.
Provided properly formatted approved draft publications and forms to higher headquarters for publishing or for posting on locally hosted sources.
Maintained publications and forms record sets and databases.
Produced official base bulletin and product indices and announcements, and maintained address directories and office web pages.
Provided accurate and timely customer service: requests for information, status, availability, and acquisition of publications and forms.
Ensured the initiation, tracking, and annotation of publications and forms reviews.
Responsible for performing all assigned duties in compliance with policies, directives, and procedures as safely and efficiently as possible to maintain a safe work environment.
Prepared and processed correspondence, reports and forms; operating office equipment (i.e., fax, photocopy, scanner, shredding machines).
Performed other duties as assigned in accordance with contractual, functional, and mission requirements.
Education
Bachelor of Arts - Sociology
Auburn University Montgomery
Montgomery, AL
03-1992
Skills
Form Design and Review
Publication Review
Database Management
Record Sets Management and Control
Ability to use computer, phone, printers, scanner, photocopier, shredder and fax machines