Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Amy Moses
LEANDER,TX
Summary
Overview
18
years of professional experience
Work History
Receptionist/ Customer Service Representative
10.2005 - 10.2007
Job overview
- Roger Beasley Saab
- Maintained vehicle records by recording and filing all service and repairs
- Managed the front counter, including answering the phone and opening and closing the shop
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Politely assisted customers in person and via telephone
- Communicated with vendors regarding back order availability, future inventory and special orders
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Processed daily invoices and billed renewed invoices to clients.
Austin Regional Clinic
Health Information Management Technician II
02.2011 - 08.2015
Job overview
- Covenant Management Systems/ Austin Regional Clinic
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
- Maintained updated knowledge of HIPPA federal requirements
- Prepared patient charts accurately and neatly for the clinic
- Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data
- Maintained strict patient and physician confidentiality
- Conscientiously reviewed medical record information to identify appropriate records to retrieve for outside requesting facilities
- Interacted with providers and other medical professionals regarding retrieval of any or all records needed to ensure complete continuation of care
- Assisted referral department with mailing correspondence involving referral information to patients
- Directly interacted with patients and/or other medical facilities answering and responding to all inquiries.
Baylor Scott & White Medical Center
Health Information Analyst III
10.2015 - 12.2021
Job overview
- II focused on quality completion of all patient medical records requests under tight deadlines
- Provides quality service to patients, other medical facilities, as well as colleagues and co workers
- Works well under pressure
- Patient-focused care
- HIPPA compliance
- Trained in HIPPA compliance
- Independent worker
- Dedicated team player
- Medical terminology
- Patient charting
- Professional and mature
- Effective time management
- Personable and trustworthy
Screen Innovations
Logistics Coordinator
01.2022 - 02.2023
Job overview
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Updated and maintained databases to track shipments and inventory.
- Managed inventory levels to verify availability of stock for customer orders.
- Attention to detail
Screen Innovations
Logistics Manager
02.2023 - Current
Job overview
- Monitored logistics performance and identified improvement opportunities.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with manufacturing and supply chain management.
- Developed and maintained knowledgeable and productive team of employees.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Conducted research to address shipping errors and packaging mistakes.
- Integrated warehouse operations with existing and new business processes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Tracked production and quality control systems to proactively identify deficiencies.
- Created and enforced detailed organization processes to increase quality and service standards.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Secure discounts from third-party logistics service providers to deliver substantial cost savings.
- Keep corporate departments and customers updated on critical shipments.
- Direct shipping and receiving of wide range of products daily.
- Negotiate transportation and logistics contracts to reduce shipping costs.
- Coordinate driver dispatch to accomplish daily delivery requirements.
- Oversee all residential, commercial and international shipments worldwide.
Education
University of BuffaloBuffalo, NY
Exercise Science
2002
University Overview
Charles G. Finney High SchoolPenfield, NY
High School Diploma
06.2001
University Overview
Skills
- Employee Timesheet Processing
- Workload Delegation
- Critical Thinking
- Shipment Coordination
- Spreadsheet Tracking
- Performance Management
- Shipment Routing
- Process Optimization
- Project Assignments
- Database Maintenance
- Company Procedure Adherence
- Transportation and Logistics Coordination
- International Shipments
- Determining Metrics
- Warehouse and Transportation Operations
- Quality Control Analysis
- Shipping Documentation
- Manage Vendors
Timeline
Logistics Manager
Screen Innovations
02.2023 - Current
Logistics Coordinator
Screen Innovations
01.2022 - 02.2023
Health Information Analyst III
Baylor Scott & White Medical Center
10.2015 - 12.2021
Health Information Management Technician II
Austin Regional Clinic
02.2011 - 08.2015
Receptionist/ Customer Service Representative
10.2005 - 10.2007
University of Buffalo
Exercise Science
Charles G. Finney High School
High School Diploma