Amy Muehlenbeck
Montrose,MI
Summary
Compassionate professional willing to go above and beyond to keep clients satisfied , team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Willingness to take on added responsibilities to meet team goals.Ready to help team achieve company goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Homemaker
Amy Muehlenbeck
03.2019 - Current
- Completed dusting, washing dishes, laundry, and vacuuming for patients.
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Facilitated transportation to and from appointments.
Restaurant Front of House Manager
Picasso Restaurant Group
08.2016 - 03.2019
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Delivered catered food and supplies to facility for on-time set-up.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Oversaw catering orders to verify accuracy and completeness.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Followed food safety practices and sanitation guidelines.
- Assisted in setting up and breaking down kitchen stations.
- Maintained high personal grooming standards and uniform presentation.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Bartender & Cook
Greene Acres Golf Course
05.2018 - 09.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- o Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
o Prepared food items in compliance with recipes and portioning control guidelines.
o Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
o Prepared multiple orders simultaneously during - Prepared garnishes by evenly slicing and pitting fruits.
Sales Associate
The Dressbarn
10.2017 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Laundry Attendant
The Baymont Inn
04.2016 - 07.2023
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
Housekeeping Attendant & Laundry Aide
The MediLodge Of Montrose
05.2015 - 03.2017
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Kept building entryway glass clean and polished for professional presentation.
- Responded to requests from patrons for linens and toiletries.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Sorted, laundered and put away various laundry items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Cleaned machine filters and lubricated equipment.
- Observed and adjusted machine cycle times, achieving quality results.
Property Manager
Birch Forest
04.2013 - 09.2016
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Maintained sufficient number of units market-ready for lease.
- Kept properties in compliance with local, state and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Maximized rental income while minimizing expenses through effective planning and control.
- Responded to Common Area Maintenance (CAM) inquiries.
- Generated leads for sales and rental properties through cold calls and referrals.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Operated landscaping equipment with focus on safety and machine longevity.
- Performed planting, watering, mulching, and edging of lawns.
Education
Bakery & Pastry Arts Business Management
Mott Comminity College
Flint, MISkills
- Household Management
- General Housekeeping
- Coordinate Resources
- Mobility Support
- Client Requirements
- Bill Payment
- Positive Rapport-Building
- Interdisciplinary Care
- Transportation and Errands
- Task Management
- Company Guidelines
- Client Needs Assessment
- Patient Transport
- Meal Planning and Preparation
- Sanitizing Surfaces
- Nursing Assistance
- Schedule Appointments
- Patient Information
Timeline
Homemaker
Amy Muehlenbeck
03.2019 - Current
Bartender & Cook
Greene Acres Golf Course
05.2018 - 09.2019
Sales Associate
The Dressbarn
10.2017 - 12.2017
Restaurant Front of House Manager
Picasso Restaurant Group
08.2016 - 03.2019
Laundry Attendant
The Baymont Inn
04.2016 - 07.2023
Housekeeping Attendant & Laundry Aide
The MediLodge Of Montrose
05.2015 - 03.2017
Property Manager
Birch Forest
04.2013 - 09.2016
Bakery & Pastry Arts Business Management
Mott Comminity College
Similar Profiles
Parker DeWeeseParker DeWeese
Lifeguard at Tom Muehlenbeck Recreation CenterLifeguard at Tom Muehlenbeck Recreation Center
Shane VoelckerShane Voelcker
Guest Dance Instructor at Newton Performing Arts Center - Amy YarberryGuest Dance Instructor at Newton Performing Arts Center - Amy Yarberry
Molly KrasowskiMolly Krasowski
Babysitter at Amy KrasowskiBabysitter at Amy Krasowski
Ben BuecheBen Bueche
Auditor at State of Michigan Department of Health and Human ServicesAuditor at State of Michigan Department of Health and Human Services
Amarily LaporteAmarily Laporte
Registered Nurse, Emergency Department at Sparrow Clinton HospitalRegistered Nurse, Emergency Department at Sparrow Clinton Hospital