AMY MUELLER, DNP, RN, NE-BC
Eureka,IL
Summary
Certified executive nurse with 25 years of various professional leadership experience, handling multiple organizational tasks with proven outcomes and successful problem-solving performance. Leadership oversight in engaged healthcare nursing teams, supporting efficiency and delivery of high-quality patient care. Dependable, organized leader with exceptional coordination and collaborative skills in cost-saving strategies. A proficient front-runner with attainment in meeting demands of high-volume outpatient clinics with a confident skillset. Motivated to assume added responsibilities to meet organizational and team goals.
Overview
27
27
years of professional experience
Work History
Clinical Nurse Educator
Omnicare Inc
Chicago, IL
01.2023 - Current
- Supported student educational and vocational planning to help each optimize learning strategies.
- Assessed student knowledge levels and abilities with detailed assessments.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Identified and assigned appropriate activities and projects to enhance student learning.
- Coached nurses to help meet clinical objectives
Professor of Nursing at Graduate Level
Bradley University
Peoria, IL
05.2022 - Current
- Transitioned course material and applied technological options for online and course-related software for Master Program
- Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness.
- Evaluated and selected instructional materials and texts to prepare course materials and lesson plans.
- Advised students in academic matters to improve successful course completion.
- Developed and kindled professional relationships with students to better communicate and enhance instruction.
- Designed and delivered class instruction to meet course competencies.
Oncology Nurse
AYA Healthcare Company
Kealakekua, HI
10.2021 - 05.2022
- Administered IV fluids, medications and blood products through peripheral and central venous catheters to support long-term treatment for infections, cancer or heart and kidney problems.
- Remained current on advances in nursing care by participating in educational programs and oriented and educated new staff in nursing techniques and departmental procedures.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Leveraged knowledge of medications, procedures, infection control and safety precaution to initiate appropriate intervention in crisis situations.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Completed chemotherapy administration as dictated by physician's instructions on each patient's chart.
Nursing Manager
OSF HealthCare Saint Francis Medical Center
Peoria, Illinois
05.2014 - 10.2021
- Supervised, directed and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Conducted patient assessments and developed treatment plans.
- Engaged and participated in consults, patient care plan development and patient monitoring.
- Fostered improvement in all operational facets, including staff development, personnel training and standards of patient care.
- Managed 16 nurses and nursing activities in 625-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Evaluated skills of all nursing personnel and verified staff certifications for validity.
- Established and continuously optimized unit schedules and individual work assignments.
Patient Logistics
OSF HealthCare Saint Francis Medical Center
Peoria, IL
05.2012 - 05.2021
- Managed system support functions to set priorities and service levels expectations.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Supported patient care excellence via planning and interpretation of programs.
- Enhanced application of nursing and medical practices in alignment with laws and regulations.
- Assisted in resolving facility discrepancies by participating in resident surveys.
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
- Interacted with team members across departments to research and resolve customer issues.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Advocated for and acted as liaison to other community-based providers and resources and other benefits, housing, vocation training and employment opportunities.
- Provided friendly greeting to visitors and gave knowledgeable and authoritative responses.
- Conducted case management activities and services with multidisciplinary team.
- Provided information and referrals to community partners and other treatment providers.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
Cardiac Nurse
OSF HealthCare Saint Francis Medical Center
Peoria, IL
08.1997 - 05.2012
- Assisted in diagnosis and treatment of conditions such as unstable angina, cardiomyopathy, coronary artery disease, and cardiac dysrhythmia.
- Administered nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services.
- Contributed to high-quality, cost-effective healthcare as key member of cardiac nursing team caring for up to five patients daily.
- Assessed patients, collecting data and prioritizing cases in accordance with standards, policies, procedures and guidelines.
- Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
- Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Prioritized and revised patient care activities based on acuity of symptoms and patient preferences.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Education
Doctorate of Nursing Practice - Nursing Leadership
Saint Francis College of Nursing
Peoria, IL05.2021
Master of Science - Nursing Management And Leadership
Saint Francis College of Nursing
Peoria, IL05.2014
Bachelor of Science - Nursing
Mennonite College of Nursing
Bloomington, IL05.1997
Skills
- Nurse Executive Certification
- Creation & Implementation of New Nurse Acuity Tool in Hospital Outpatient Department (HOD) within EPIC
- Staff Leadership & Management
- Outpatient Infusion Therapy Programs and Order Set Development
- Oversight of Quality Assurance Performance & High-Quality Patient Care Delivery
- Relationship & Team Building & Retention
- Multidisciplinary Team Collaboration including Local & Ministry-wide
- Revenue Generating Department in Infusion Clinic Environment
Timeline
Clinical Nurse Educator
Omnicare Inc
01.2023 - Current
Professor of Nursing at Graduate Level
Bradley University
05.2022 - Current
Oncology Nurse
AYA Healthcare Company
10.2021 - 05.2022
Nursing Manager
OSF HealthCare Saint Francis Medical Center
05.2014 - 10.2021
Patient Logistics
OSF HealthCare Saint Francis Medical Center
05.2012 - 05.2021
Cardiac Nurse
OSF HealthCare Saint Francis Medical Center
08.1997 - 05.2012
Doctorate of Nursing Practice - Nursing Leadership
Saint Francis College of Nursing
Master of Science - Nursing Management And Leadership
Saint Francis College of Nursing
Bachelor of Science - Nursing
Mennonite College of Nursing
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