Amy Muller

Club Manager/Membership Director

Pool & Yacht Club

Lilydale, MN

07.2007 - 09.2025

Managed daily operations to ensure smooth club activities and member satisfaction.
Achieved and sustained record membership levels.
Processed membership applications and documents accurately and efficiently.
Created and maintained records of all memberships, including payment information and contact details.
Streamlined daily office operations to enhance efficiency.
Maintained organized workspace to promote productivity.
Proofread documents for grammar, spelling, and formatting errors before distribution.
Managed accounts receivable, and updated member accounts accordingly.
Ensured accurate and timely month-end closing processes for all member accounts, including the distribution of monthly statements.
Utilized accounting software platforms for efficient data entry and organization.
Maintained accurate records of daily counts, including documentation for audit purposes.
Executed events with consistently high standards of organization, service quality, and enthusiasm for client objectives.
Directed on-site staff during events to ensure the smooth execution of planned activities.
Maintained compliance with health code and sanitation requirements.
Handled administrative details for events, responding to inquiries, and booking.
Assisted in the onboarding process for new hires by preparing workspaces and materials.
Demonstrated leadership, exemplary customer service, and a friendly, professional demeanor.
Fostered a positive work culture by promoting teamwork and open communication among staff members.