Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Amy Claypool

Sidney

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

27
27
years of professional experience

Work History

Store Manager

Dollar General Store
09.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Store Manager

Rite Aid
04.2022 - Current
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Created weekly work schedules for store personnel.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Developed strategies to maximize sales and profitability.
  • Managed daily banking activities such as deposits and withdrawals.
  • Performed regular price checks to ensure competitive pricing.
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Resolved customer complaints in a timely manner.

Assistant Manager

SUS
01.2020 - 03.2022
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Proposed or approved modifications to project plans.

CAP 2 Supervisor

Walmart
10.2010 - 12.2019
  • Supervised CAP 2 team to ensure all tasks were completed in a timely manner.
  • Assisted in developing processes, procedures, and policies related to the CAP 2 team's work activities.
  • Worked closely with other departments in order to ensure successful collaboration on joint projects.
  • Monitored staff performance and provided guidance when necessary.
  • Ensured compliance with safety regulations by enforcing safety protocols amongst staff members.
  • Conducted regular meetings with the CAP 2 team to review progress and provide feedback.
  • Coordinated restocks to keep retail displays organized and full for customers.

Home Daycare Owner

Miss Amy's Daycare
09.2007 - 09.2008
  • Maintained a safe environment by monitoring the children's activities and enforcing safety rules.
  • Monitored the health of the children by checking temperatures when needed; notified parents if any illness was observed.
  • Developed and implemented daily activities for infants and toddlers, including reading stories, singing songs, playing games, and providing snacks.
  • Assisted in potty-training toddlers as well as teaching basic hygiene skills such as hand washing and brushing teeth.
  • Organized field trips to local parks and museums to provide educational experiences for children.
  • Established positive relationships with families by responding promptly to inquiries or concerns about their children's care.

Cashier

WESCO
11.1997 - 10.2007
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

GED -

Grand Haven High School
Grand Haven, MI
06-2007

Skills

  • Competitor Monitoring
  • Payroll Management
  • Promotional planning
  • Customer Service Management
  • Employee Training
  • Team Development
  • Operational budgeting
  • Store Merchandising
  • Retail Inventory Management
  • Supply Ordering
  • Policies and Procedures
  • Opening and closing procedures
  • Reliable
  • Bank and Safe Deposits
  • Problem-Solving
  • Customer Relations
  • Recruiting and Hiring
  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring

Education and Training

other

Timeline

Store Manager

Dollar General Store
09.2024 - Current

Store Manager

Rite Aid
04.2022 - Current

Assistant Manager

SUS
01.2020 - 03.2022

CAP 2 Supervisor

Walmart
10.2010 - 12.2019

Home Daycare Owner

Miss Amy's Daycare
09.2007 - 09.2008

Cashier

WESCO
11.1997 - 10.2007

GED -

Grand Haven High School

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