Amy Neal
Charlotte,NC
Summary
Proven expertise in warehouse operations and order processing, demonstrated during tenure at Express Employment. Achieved a significant reduction in order processing time through adept use of RF scanning equipment. Excelled in enhancing customer satisfaction by maintaining over 90% accuracy in order fulfillment. Skilled in both team collaboration and effective communication, ensuring peak period demands were met efficiently.
Overview
14
14
years of professional experience
Work History
Order Picker
Express Employment
08.2022 - 01.2025
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
Order Filler
Walmart Distribution Center
03.2018 - 08.2022
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
MHA Clerk
USPS
03.2011 - 03.2018
- Assisted customers with inquiries, enhancing their shopping experience.
- Processed transactions efficiently to provide quick service.
- Maintained organized work area to streamline operations.
- Supported team by handling a variety of clerical tasks, improving workflow.
Education
High School Diploma -
Hunter Huss High School
Gastonia, NC06.2010
Skills
- Order picking
- Order picking and processing
- Product picking
- Picking accuracy
- Warehouse safety
- Warehouse operations
- Product packing
- Loading and unloading
- Packing and shipping
- Shipping and receiving
- Pallet jack operation
- Shipping and packaging
- Pallet arrangement
Timeline
Order Picker
Express Employment
08.2022 - 01.2025
Order Filler
Walmart Distribution Center
03.2018 - 08.2022
MHA Clerk
USPS
03.2011 - 03.2018
High School Diploma -
Hunter Huss High School
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