Amy Neese
Pocatello,Idaho
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Manager
Four J’s Portable Units-current
07.2023 - Current
- Performing office duties (phones, orders, invoice processing, processing and posting payments, maintaining high volume of work
- Dispatching drivers to clients’ site addresses for delivery, services, pick ups and emergency services
- Providing exceptional customer service to every customer and potential customer
Pocatello Site Supervisor -Veterans Administration
Confidential BackGround Investigations (CBI)
07.2020 - 01.2023
- Personable leader who comfortably interacts with others and problem solves while backing up and guiding a strong team of individual thinkers with team mentality.
- Overseeing the Security Division, ensuring the premise and interior is safe, providing 24 hour service client Excellent Communication with client
- Expertise in scheduling shifts, creating documents, ensuring accurate reports for
- Educated on crime prevention, active shooter, riots/crowds training, investigative reports, Auto processing, Partnering with Branch Manager/Corporate in the onboarding process for new hires including interviews, background check, Urinalysis and on the job training.
- Personable leader who comfortably interacts with others and problem solves while backing up and guiding a strong team of individual thinkers with team mentality.
Help Desk/ Human Resources- (Shared Services)
ON Semiconductor
01.2010 - 01.2018
- Overseeing Hiring Process and entering all new hire information into database, - Manufacturing/Engineering for a large manufacturing company (Over 700 employees in the Pocatello facility )
- In charge of New Employee Orientation and training New hires to go include international employees
- Security Shared Service Department:
- Communication with Dept. heads/managers and recruiting department throughout the hiring process -Trainer and main contact for new employees/interns. Topics include EAP information, Benefits, 401K, W-4s, I-9 and AEP online steps.
- Payroll-processing to include California and Arizona
- Shared Service ON offices for collaborating projects
- Creating resource documents for new employees to include follow up surveys for any improvement and input from employees.
- Working closely with University relations and international interns
- Active Lead Security Services/Front Desk Operations
Education
Business Management
Idaho State University
Skills
- CRM experience
- Microsoft Suite
- Meets/Zoom
- Scheduling software
- Outlook
- QuickBooks
- E-biz
- ADP
- Social networking/Media
- Timekeeping/Monitoring
Certification
- CPO Certified
- Guard License
- NCIC Certified
Timeline
Assistant Manager
Four J’s Portable Units-current
07.2023 - Current
Pocatello Site Supervisor -Veterans Administration
Confidential BackGround Investigations (CBI)
07.2020 - 01.2023
Help Desk/ Human Resources- (Shared Services)
ON Semiconductor
01.2010 - 01.2018
Business Management
Idaho State University
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