Amy Nevin
Springfield
Summary
Dynamic healthcare professional with extensive experience at McKenzie Willamette Medical Center, excelling in clinical leadership and emergency response. Proven ability to enhance patient care through effective communication and team collaboration, while maintaining high standards of quality improvement. Recognized for swift decision-making in critical situations, ensuring optimal outcomes for patients.
Overview
26
26
years of professional experience
Work History
RN, Relief Charge, CNA, Unit Secretary
McKenzie Willamette Medical Center
Springfield
06.2018 - Current
- Facilitated communication between charge nurse team and physicians to ensure consistent patient care.
- Coordinated transitions of care from emergency department to inpatient units for optimal patient management.
- Collaborated with interdisciplinary teams to formulate comprehensive patient care plans.
- Documented patient information accurately, maintaining up-to-date medical records.
- Participated in staff training sessions to improve team competencies and knowledge.
- Provided clinical leadership, guiding nursing staff to complete tasks per accepted care standards.
- Managed staffing schedules to align with patient needs while adhering to budgetary constraints.
- Responded swiftly to life-threatening situations, delivering appropriate interventions.
Librarian, Educational Assistant, Substitute Teacher
Coburg Community Charter School
Coburg
06.2014 - 06.2018
- Employed as substitute teacher for K-8 school, instructing homeroom and academic subjects.
- Assisted with reading groups for younger grades and math support for older students.
- Managed library operations, including book inventory and resource ordering to enhance collections.
- Supervised up to 75 children during lunch and recess, ensuring safety and adherence to rules.
- Organized library materials using classification systems; maintained patron borrowing records.
- Collaborated with staff on inventory management strategies to optimize resource allocation.
- Facilitated engaging classroom discussions to promote student participation and understanding.
- Participated in professional development workshops focused on teaching methods and curriculum changes.
Police and Fire Dispatcher, call taker
Lane County Sherriff/ Junction City Police Dept
01.2010 - 06.2014
- Managed emergency and non-emergency calls for two police departments and local fire department.
- Monitored custody of individuals and assisted with mealtime and medication needs.
- Greeted citizens, addressing inquiries regarding payments and providing assistance as necessary.
- Collected vital information from emergency calls to ensure effective dispatching of units.
- Coordinated responses with fire teams and other emergency services to enhance efficiency.
- Responded to daily non-emergency inquiries with professionalism and accuracy.
- Maintained detailed logs of incoming calls and dispatched services promptly.
- Utilized mapping software to quickly locate addresses during emergency responses.
Police, Fire Dispatcher and Calltaker
Central Lane Communications Center
Eugene
12.2004 - 12.2008
- Answered emergency 911 and non-emergency calls, managing multiple communications simultaneously.
- Dispatched police and fire services while coordinating resources among various agencies.
- Triage calls based on acuity, providing CPR instructions and controlling bleeding as needed.
- Maintained scene safety by comforting callers during stressful situations and ensuring timely medic responses.
- Collaborated with firefighters and emergency services during incidents to enhance operational effectiveness.
- Communicated critical information to team members and external agencies for effective response coordination.
- Trained new dispatch personnel on established protocols and procedures to uphold service standards.
- Worked routine overtime, including up to 16-hour shifts, to support emergency operations.
Branch Manager
Wells Fargo Bank
Sweet Home
04.2004 - 01.2005
- Created sales training program for employees, enhancing service quality and performance.
- Managed daily operations of branch, ensuring compliance with bank policies.
- Resolved customer inquiries promptly to maintain positive relationships.
- Conducted regular performance reviews to assess team member contributions.
- Monitored financial performance monthly to identify trends and opportunities.
- Planned work schedules to ensure adequate staffing levels.
- Developed strategies to boost customer satisfaction and loyalty.
- Facilitated weekly staff meetings to track progress on initiatives.
Branch Manager
Gateway Computer Retail Store
Salem
01.2000 - 04.2004
- Trained and managed team of employees to drive performance and service quality.
- Achieved year-over-year sales growth while maintaining a balanced budget.
- Monitored branch financial performance monthly, ensuring profitability and risk management.
- Resolved escalated customer complaints promptly to enhance customer satisfaction.
- Developed work schedules to ensure adequate staffing and operational efficiency.
- Created operational performance reports for senior management review.
- Implemented internal control procedures to mitigate risks and maximize profits.
- Organized professional development programs to foster employee growth at all levels.
Education
Associate of Applied Science - Nursing
Lane Community College
Eugene, OR06.2020
Associate of Arts - Business Administration And Management
Lane Community College
Eugene, OR01.2001
Skills
- Multitasking and time management
- Effective communication
- Emergency response
- Clinical leadership
- Team collaboration
- Compassion and empathy
- Clinical judgment
- Quality improvement
- Autonomous decision-making
- Relationship building
Accomplishments
Received for exceptional work assisting in a water rescue in a life threatening situaion.
References
References available upon request.
Timeline
RN, Relief Charge, CNA, Unit Secretary
McKenzie Willamette Medical Center
06.2018 - Current
Librarian, Educational Assistant, Substitute Teacher
Coburg Community Charter School
06.2014 - 06.2018
Police and Fire Dispatcher, call taker
Lane County Sherriff/ Junction City Police Dept
01.2010 - 06.2014
Police, Fire Dispatcher and Calltaker
Central Lane Communications Center
12.2004 - 12.2008
Branch Manager
Wells Fargo Bank
04.2004 - 01.2005
Branch Manager
Gateway Computer Retail Store
01.2000 - 04.2004
Associate of Applied Science - Nursing
Lane Community College
Associate of Arts - Business Administration And Management
Lane Community College
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