Amy Newman
Ankeny,IA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
School-administrative-assistant
Ankeny Community School District
08.2022 - Current
- Assisted with day-to-day operations, working efficiently and productively with all 56 team members along with managing over 635 students.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Enforced punctuality among students with consistent monitoring of tardiness records.
- Enhanced student safety by monitoring visitor access and distributing visitor badges as needed.
- Managed filing system, entered data and completed other clerical tasks.
- Managed school calendar updates for holidays, meetings, conferences, workshops, or special events.
- Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
- Supported school events and activities by coordinating schedules, logistics, and resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Substitute Administrative Assistant
Ankeny Comunnity School District
08.2021 - Current
- Exhibited exceptional customer service skills when greeting visitors at reception desk; quickly assessing needs while maintaining professionalism under pressure.
- Managed filing system, entered data and completed other clerical tasks.
- Contributed to a high level of organization within the workplace through diligent maintenance of filing systems both physical and digital.
- Upheld confidentiality standards when handling sensitive information related to employee records or company matters.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Demonstrated excellent time management skills while juggling multiple responsibilities, ensuring all tasks were completed accurately and on schedule.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Cultivated interpersonal skills by building positive relationships with others.
Education
High School Diploma -
Spirit Lake High School
Spirit Lake, IA05.2003
Skills
- Confidentiality and Data Protection
- Multi-line phone proficiency
- Database entry
- Multitasking and Time Management
- Teamwork and Collaboration
- Administrative Procedures
- Report Preparation
- Accounting familiarity
- Document and File Management
- Organizational Skills
- Report creation
- Analytical Skills
Certification
Mandatory Reporter Training
Medical Medication Administration Certifiicate
Timeline
School-administrative-assistant
Ankeny Community School District
08.2022 - Current
Substitute Administrative Assistant
Ankeny Comunnity School District
08.2021 - Current
High School Diploma -
Spirit Lake High School
Mandatory Reporter Training
Medical Medication Administration Certifiicate
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