AMY NEWMAN
Charlotte,NC
Summary
With 18 years of expertise in organizing business operations, financial oversight, and resource management, I am a resourceful project manager who excels at achieving a smooth flow of project operations. My leadership skills enable effective leadership, coaching, and management of cross-functional teams to drive success. Diligently monitoring projects by adhering to production schedules, industry regulations, and budgets ensures everything stays on track. Additionally, my problem-solving abilities and targeted solutions are valuable assets. With extensive knowledge in accounting principles, bookkeeping, budgeting, project management, and financial management, I bring a comprehensive skill set to any organization.
Overview
16
16
years of professional experience
Work History
Project Manager
Kamstrup, LLC
10.2021 - Current
- Managed cross-functional teams through multiple organizations to deliver projects on time, within scope, and under budget.
- Led the successful execution of multiple multimillion-dollar projects simultaneously, ensuring quality outcomes for all stakeholders.
- Increased stakeholder satisfaction by maintaining clear communication channels and providing regular progress updates.
- Implemented risk mitigation strategies to minimize potential issues and ensure smooth project progression.
- Evaluated the effectiveness of corporate governance structures, mitigating potential risks within organizational frameworks.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by offering system upgrades or solution completion during the project progression.
- Coordinated change management efforts throughout the organization, ensuring seamless integration of new processes or technologies into existing workflows without disruption.
Director of Administration and Operations
One Life Church
01.2018 - 09.2022
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Streamlined administrative processes by implementing new software and organizational systems.
- Managed risk assessments to identify potential issues before they escalated into costly problems.
- Drafted informative reports regarding upcoming projects and required resources.
- Optimized resource allocation by conducting regular audits and identifying areas for improvement.
- Collaborated with senior leadership on long-term business planning strategies that contributed to the overall success of the organization.
- Assisted in strategic planning efforts by providing detailed analysis of operational trends and potential areas of improvement.
- Reduced overhead costs through efficient budget management and vendor negotiation.
Project Manager
Fortiline Waterworks
01.2017 - 10.2021
- Successfully managed projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness.
- Collaborated with sales representatives to provide seamless transition between sales process and after-sales support.
Director of Business Operations
Maxim Healthcare Services
11.2008 - 01.2017
- Championed process improvement initiatives that led to significant cost reductions and improved service quality for customers.
- Implementing change management initiatives that facilitated the successful adoption of new systems and processes across the organization.
- Implemented a comprehensive performance management system, improving employee productivity and satisfaction levels.
- Led efforts to identify potential risks within business operations, developing contingency plans to minimize disruptions and ensure continuity.
- Championed ongoing professional development for team members by providing access to training opportunities and fostering a culture of continuous improvement.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
- Oversaw day-to-day business operations (Human Resources, Payroll, Staffing, Recruiting) by fostering deep professional relationships with out staff.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization's commitment to regulatory adherence.
- Ensured accurate record-keeping of all documentation related to vendor contracts, audits, evaluations, and negotiations for easy retrieval during audits or assessments by regulatory bodies.
- Performed audits of human resource records and financial accounts.
Manager of Branch Operations
Maxim Healthcare Services
11.2008 - 08.2012
- Ensured local compliance with company policies and procedures
- Managed compliance for regulatory accreditation purposes
- Supervised insurance and funding authorization process
- Analyzed trending data for process improvement within the office
- Drafted best practice SOPs for the district
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
- Overhauled outdated operational procedures to increase branch effectiveness and reduce errors.
- Maintained compliance with industry regulations, minimizing risk exposure for the company through diligent oversight of operations.
- Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
Healthcare Recruiter
Maxim Healthcare Services
11.2008 - 08.2010
- Recruited and maintained external staff
- Performed scheduling for skilled and unskilled services
- Payroll entry
- Day to Day Operations
- Accounts Receivable
- Authorization Utilization Management.
Education
Masters of Arts - Leadership
Gordon-Conwell Theological Seminary
Charlotte, NC05.2025
Six Sigma Lean Black Belt Certificate -
Villanova University
05.2012
Bachelor of Science in Sports Management -
Campbell University
12.2006
Skills
- Project Management
- Strategic Planning
- Stakeholder Communications
- Advanced problem solving
- Risk Management
- Coaching and Mentoring
Activities
- Member of American Society for Quality since 2011
- American Society of Quality Charlotte Chapter Nominations Chair – January 2015
- Mizuno Golf North America Play Famously Campaign Award Recipient – 2014-2015
Timeline
Project Manager
Kamstrup, LLC
10.2021 - Current
Director of Administration and Operations
One Life Church
01.2018 - 09.2022
Project Manager
Fortiline Waterworks
01.2017 - 10.2021
Director of Business Operations
Maxim Healthcare Services
11.2008 - 01.2017
Manager of Branch Operations
Maxim Healthcare Services
11.2008 - 08.2012
Healthcare Recruiter
Maxim Healthcare Services
11.2008 - 08.2010
Masters of Arts - Leadership
Gordon-Conwell Theological Seminary
Six Sigma Lean Black Belt Certificate -
Villanova University
Bachelor of Science in Sports Management -
Campbell University
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