Amy Nicora

Responsibilities include sales of cabinets and countertops from initial consultation with prospective clients, in field assessments/measurements, cabinet and countertop design and estimates, closing deals, ordering material, scheduling installations, collecting deposits and balances, follow up on punch list items. Handle all accounting including payroll, taxes, bill payments

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed purchasing, sales, marketing and customer account operations efficiently.

Initial point of contact with potential new clients, design consultation, close deals, order material, schedule installations, all accounting

• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed office operations while scheduling appointments for department managers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.

Payroll, payroll taxes, order material, put away material, invoicing, collecting, pay bills, file for inspections at various townships, meet inspectors on jobsites

• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Developed and maintained successful relationships with vendors, suppliers and contractors.