Amy Norman
Hanceville,AL
Summary
Dynamic billing assistant with a friendly demeanor and strong attention to detail, adept at processing accurate billing statements at Medirest. Proven ability to resolve patient inquiries and collaborate with healthcare providers, enhancing customer service and ensuring compliance. Skilled in multitasking and problem-solving, contributing to efficient operations in a fast-paced environment.
Overview
26
26
years of professional experience
Work History
Complex Rehab
Medirest
Birmingham, AL
01.2000 - 04.2026
Assisted in completing insurance paperwork for daily operations. Supported submission of prior authorization requests. Aided in the billing process following delivery of durable medical equipment.
Billing Assistant
Medirest
Birmingham, AL
01.2000 - 04.2026
- Processed billing statements using electronic health record systems to ensure accuracy and timeliness.
- Assisted patients with inquiries regarding billing issues, providing clear explanations of charges and payments.
- Collaborated with healthcare providers to verify insurance information for effective billing resolution.
- Maintained organized financial records and documentation to support audit readiness and compliance standards.
Education
High School Diploma -
Good Hope
Cullman, AL05.1990
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
Timeline
Complex Rehab
Medirest
01.2000 - 04.2026
Billing Assistant
Medirest
01.2000 - 04.2026
High School Diploma -
Good Hope