Amy Obrian

Telehealth Liaison

Lifesource

11.2021 - Current

Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
Collaborated closely with department heads to identify opportunities for process improvement initiatives.
Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
Solved conflicts and addressed issues that occurred between other entities and business.
Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
Increased overall productivity by streamlining internal processes and introducing new tools for more efficient workflow management.
Aided in the development of training materials, contributing to the ongoing education of team members and improved performance outcomes.
Proactively identified potential challenges or roadblocks within projects, formulating contingency plans to ensure success.
Successfully communicated with entities inside and outside of business.
Gathered, organized and input information into digital database.
Maintained database systems to track and analyze operational data.