Summary
Overview
Work History
Skills
Websites
Timeline
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Amy I. Olveda

Pearland,TX

Summary

Enthusiastic and diligent administrative leader with a strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

14
14
years of professional experience

Work History

Executive Assistant

ZymeFlow, Inc
04.2024 - Current
  • Act as the central liaison for the CEO, COO, VP of Sales, and VP of Corporate Accounts, facilitating effective communication and ensuring smooth operational processes
  • Manage complex executive calendars, coordinate high-level meetings, and oversee logistics for weekly/monthly conference calls, Zoom meetings, and training sessions
  • Handle comprehensive travel coordination for executive team, including flight bookings, hotel accommodations, transportation, and itinerary management
  • Maintain discretion and confidentiality in managing sensitive documents and ensuring secure filing systems (both electronic and paper)
  • Prepare and submit monthly expense and time reports for CEO and executive team, track receipts, and assist with budget management and financial oversight
  • Oversee office and shop supplies inventory, manage procurement, and ensure smooth day-to-day operations
  • Collaborate with the Travel Coordinator and Accounting team to support travel bookings, payroll data entry, and other administrative tasks
  • Manage a high volume of emails, prioritize communication, and ensure timely responses to internal staff and external clients
  • Provide comprehensive administrative support, including preparing reports, presentations, and materials for senior management
  • Awarded Impressive First Impression Award (2024) for exceptional professionalism and service
  • Recognized as Employee of the Month (September 2024) for outstanding support and contributions to the team

Executive Assistant

The Calderwood Group
07.2021 - 04.2024
  • Served as primary point of contact between firm principal, clients, and internal staff, ensuring seamless communication and operational efficiency
  • Managed high volume of incoming calls and emails, along with both business and personal calendars for principal
  • Coordinated comprehensive travel arrangements, including vacations and itineraries for family engagements, demonstrating meticulous attention to detail
  • Oversaw sensitive and confidential document management, purchased office supplies and maintenance of organized electronic and paper filing systems
  • Supported finance team with QuickBooks management and contributed to project management and client servicing to uphold and enhance business operations
  • Recognized for exceptional organizational skills, problem-solving capabilities, and a strong work ethic, contributing significantly to the team and business success

Client Service Associate

JPMorgan Chase Bank
09.2014 - 07.2021
  • Flexible and versatile while supporting 60+ Commercial relationships through effective stewardship of daily operations
  • Scheduled travel to client sites and complete expense reporting
  • Completed client requests for products and services and leveraged deep knowledge to cross-sell solutions
  • Coordinated between client team, credit, and business partners
  • Planned daily workload and organized schedules to enhance productivity
  • Supported 12 bankers, multiple underwriters, and treasury sales officers in diverse operations
  • Initiated on-site client visits to enhance relationships and support day-to-day operations

Risk Admin Sr. Analyst

JPMorgan Chase Bank
09.2014 - 07.2021
  • Conducted in-depth assessments of Treasury product exposures, delivering strategic risk management solutions and ensuring smooth financial operations
  • Reviewed all Treasury product-related credit facilities for annual credit review process
  • Compiled reports to highlight effects of risk and proposed solutions

Assistant Branch Manager

Comerica Bank
09.2013 - 09.2014
  • Delivered superior client service while meeting all sales targets
  • Created schedules for branch employees
  • Trained, managed, and inspired high-performance sales teams
  • Recruited and hired promising individuals
  • Ensured branch compliance and operational excellence, which contributed to successful audits and supported executive management operations

Senior Training Specialist

JPMorgan Chase Bank
10.2010 - 09.2013
  • Recruited, trained, and mentored new employees on various systems and processes
  • Installed, customized, and tested branch equipment
  • Taught new hires sales generation and relationship building techniques
  • Completed general human resource duties and onboarding process for new employees
  • Completed expense reporting
  • Booked travel arrangements to national branches and conducted training workshops and new hire classes
  • Led national training workshops, significantly improving management leadership skill and operational efficiencies across branches

Skills

  • Executive Support
  • Relationship Management
  • QuickBooks
  • ShareFile
  • Strong Problem Solver
  • Microsoft Office
  • Process Improvement
  • Office Management
  • Professionalism
  • Team Leadership
  • Training
  • Mentoring

Schedule & Calendar Planner

  • Confidentiality

Timeline

Executive Assistant

ZymeFlow, Inc
04.2024 - Current

Executive Assistant

The Calderwood Group
07.2021 - 04.2024

Client Service Associate

JPMorgan Chase Bank
09.2014 - 07.2021

Risk Admin Sr. Analyst

JPMorgan Chase Bank
09.2014 - 07.2021

Assistant Branch Manager

Comerica Bank
09.2013 - 09.2014

Senior Training Specialist

JPMorgan Chase Bank
10.2010 - 09.2013

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Amy I. Olveda