Alec OMeara
Hayward
Summary
Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Technician
TAK Communications
02.2023 - Current
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
Delivery Driver
Amazon
02.2022 - 02.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Cable Technician
Comcast
04.2021 - 01.2022
- Install, repair, and maintain residential cabling for internet and television services
- The duties of a cable technician include installing feeder lines that provide cable access to homes and businesses, laying ground cable, and setting up associated equipment for customers
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
Education
Certificate of Technical Studies - Welding
North Central Technical College
Phillips, WI05.2020
High School Diploma -
Chequamegon
Park Falls, WI05-2020
Skills
- Strong
- Avid Outdoors experience
- Hand tool proficiency
- Field operations
- Troubleshooting skills
- Customer service
- System testing
- Equipment installation and repair
- Bucket Truck Certified
- Problem-solving
- Reliability
- Team Work
Certification
- OSHA Safety Certification - Occupational Safety and Health Administration.
- CA Driver's License
- Bucket Truck Operator Certified
Timeline
Field Technician
TAK Communications
02.2023 - Current
Delivery Driver
Amazon
02.2022 - 02.2023
Cable Technician
Comcast
04.2021 - 01.2022
- OSHA Safety Certification - Occupational Safety and Health Administration.
- CA Driver's License
- Bucket Truck Operator Certified
Certificate of Technical Studies - Welding
North Central Technical College
High School Diploma -
Chequamegon
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