Amy Ortmanns
Warrenville,IL
Summary
Dedicated professional with extensive experience in surgical team coordination and patient care. Known for driving process improvements and maintaining high standards of surgical excellence while consistently ensuring compliance with established policies, procedures, and patient safety standards.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Team Lead Gynecology Surgery Surgical Technologist
Northwestern Medicine Central Dupage Hospital
Winfield, Illinois
05.2018 - Current
- Delivered patient-centered care by leading a team to uphold high service standards.
- Oversaw training and development programs to enhance team skills and knowledge.
- Implemented training programs to elevate team skills and ensure knowledge retention.
- Mentored staff on clinical procedures and safety protocols, fostering a culture of continuous improvement.
- Conducted performance appraisals for team members, delivering actionable feedback to support professional growth.
- Coordinated interdepartmental communication to ensure seamless patient flow.
- Identified opportunities for process improvements and implemented changes.
- Ensured compliance with company policies and procedures throughout the team.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned tasks to staff, establishing clear priorities and goals for the team. to staff, setting priorities and goals.
- Employed positive reinforcement techniques to motivate staff and enhance morale. through positive reinforcement techniques.
- Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.
Out Patient Infusion Tech
Northwestern Medicine Central Dupage Hospital
Winfield , IL
01.2015 - 05.2018
- Collaborated with healthcare teams to ensure proper patient care procedures.
- Maintained accurate records of infusion therapies and patient interactions.
- Ensured compliance with infection control standards during all procedures.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Maintained a clean work environment in order to ensure a safe setting for patients receiving treatment.
- Collaborated with nursing staff members in order to provide effective patient care.
- Responded promptly to emergency situations by providing appropriate interventions based on scope of practice.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
Emergency Room Technician
Delnor Hospital
Geneva , IL
01.2014 - 05.2016
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
- Prepared and organized medical supplies for emergency procedures and treatments.
- Collaborated with nursing teams to prioritize patient care in high-pressure situations.
- Communicated effectively with patients to provide support during emergency situations.
- Assisted medical staff with patient assessments and vital sign monitoring.
- Operated diagnostic equipment to assist in patient evaluation and treatment plans.
- Ensured patient care areas were well-stocked with necessary supplies for efficient healthcare delivery.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Trained new technicians on hospital procedures and emergency response protocols.
- Ensured proper disposal of hazardous materials such as needles or contaminated linens.
Emergency Room Technician
Advocate Condell Medical Center
Libertyville, Illinois
12.2002 - 06.2014
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
- Collaborated with nursing teams to prioritize patient care in high-pressure situations.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Assisted medical staff with patient assessments and vital sign monitoring.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Prepared and organized medical supplies for emergency procedures and treatments.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Operated diagnostic equipment to assist in patient evaluation and treatment plans.
- Communicated effectively with patients to provide support during emergency situations.
- Trained new technicians on hospital procedures and emergency response protocols.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Conducted laboratory tests on specimens collected from patients in accordance with lab policies.
- Performed quality assurance activities related to emergency room processes, protocols and equipment maintenance.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Provided emotional support to family members during a crisis situation or at end-of-life stages of care.
- Ensured proper disposal of hazardous materials such as needles or contaminated linens.
- Applied and educated patients on orthopedic devices like crutch walking.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Supported administrative operations by filling in for secretaries to ensure smooth workflow, preparing paperwork and obtaining payments when needed.
Education
Surgical Technology - Surgical Technology
Midwestern Career College
Chicago, IL03-2018
Certified Nursing Assistant - Nursing
College of Lake County
Grayslake, IL05-2002
Some College (No Degree) - Emergency Medical Technician
College of Lake County
Grayslake, ILSkills
- Surgical procedures
- Surgical instruments
- Surgical team coordination
- Patient care
- Regulatory compliance
- Infection control
- Clinical documentation
Certification
- Surgical Technologist
- Basic Life Support
- Emergency Medical Technician
- Phlebotomy
Timeline
Team Lead Gynecology Surgery Surgical Technologist
Northwestern Medicine Central Dupage Hospital
05.2018 - Current
Out Patient Infusion Tech
Northwestern Medicine Central Dupage Hospital
01.2015 - 05.2018
Emergency Room Technician
Delnor Hospital
01.2014 - 05.2016
Emergency Room Technician
Advocate Condell Medical Center
12.2002 - 06.2014
Surgical Technology - Surgical Technology
Midwestern Career College
Certified Nursing Assistant - Nursing
College of Lake County
Some College (No Degree) - Emergency Medical Technician
College of Lake County