Amy Otsu
Paso Robles,California
Summary
Proactive Business Owner with a strong background in customer service and relations, known for establishing effective customer relationships through excellent communication and personalized service. Proven track record in enhancing company reputation and increasing customer satisfaction. Skilled in attention to detail, driven, and determined to advance career opportunities.
Overview
23
23
years of professional experience
Work History
Business Owner
AERO Leotards
01.2002 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Drafted designs and patterns for original garments.
- Drew patterns and cut fabric pieces, assembled, and sewed to create wearable garment.
- Meticulously maintained all sewing equipment, resulting in improved machine performance and reduced downtime.
- Upheld high standards of craftsmanship by consistently producing high-quality garments that met or exceeded client expectations.
Education
Bachelor of Science - Biology
University of Massachusetts, Boston
Boston, MA05-1995
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Operations Management
- Decision-Making
Timeline
Business Owner
AERO Leotards
01.2002 - Current
Bachelor of Science - Biology
University of Massachusetts, Boston