AMY OVERY
Administrative Support Specialist
Johnston,RI
Summary
Highly organized and detail-oriented Administrative Support Specialist with over 10 years of experience in managing office operations, team coordination, and customer service excellence. Adept in scheduling, record-keeping, communication, and documentation. Proven ability to streamline administrative workflows, support cross-functional teams, and maintain a high level of confidentiality. Committed to ensuring seamless daily operations and supporting organizational goals.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
Dollar Tree
05.2012 - Current
- Supervise daily operations including scheduling, budgeting, and inventory tracking to ensure smooth and efficient store functioning
- Provide administrative support by maintaining records, processing documentation, and preparing reports for regional leadership
- Recruit, train, and coordinate a team of staff, managing time-off requests, shift schedules, and performance documentation
- Foster clear communication across departments and with corporate contacts, improving task execution and compliance
- Manage inventory and administrative logs to ensure accuracy and timely reorders, supporting uninterrupted operations
Team Lead
Target
09.2007 - 05.2012
- Led front-line team operations, ensuring proper task delegation, timekeeping, and workflow organization
- Assisted with department schedules, internal reporting, and policy compliance oversight
- Collaborated with multiple departments to implement seasonal resets and planograms while maintaining detailed records
Planogram Analyst
Brooks Pharmacy
01.2003 - 08.2007
- Created and maintained retail planograms using Spaceman and Apollo software to support visual merchandising strategy
- Worked closely with category managers, compiling and organizing product data, reports, and sales documentation
- Supported rollout of national resets by managing timelines and ensuring accurate execution
Education
Associate of Business Administration -
Rhode Island College
Providence, RI 09.2000 - 06.2002
Skills
- Office Administration
- Microsoft Office Suite
- Staff Coordination & Scheduling
- Data Entry & Record Management
- Customer Service & Communication
- Strategic Planning & Organization
- Inventory & Supply Tracking
- Problem Solving & Confidentiality
Timeline
Store Manager
Dollar Tree
05.2012 - Current
Team Lead
Target
09.2007 - 05.2012
Planogram Analyst
Brooks Pharmacy
01.2003 - 08.2007
Associate of Business Administration -
Rhode Island College
09.2000 - 06.2002
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