Summary
Overview
Work History
Education
Skills
Languages
Timeline
CORE COMPETENCIES
AssistantManager

Amy Pabon

Oviedo,FL

Summary

Results-driven Retail Operations Leader with more than 18 years of experience focused on profitability and operational excellence. Specializes in inventory oversight, enhancing customer experiences, and managing P&L effectively. Demonstrated success in executing training programs and process optimizations that lead to cost reductions and increased customer retention.

Overview

17
17
years of professional experience

Work History

Assistant Manager

FedEx Office & Print Services
01.2023 - Current
  • - Manage daily operations for printing and shipping services, ensuring efficiency, compliance, and exceptional service.
  • - Lead staff training to improve productivity, morale, and customer satisfaction scores.
  • - Oversee inventory processes to minimize waste and maximize profitability.

Stockroom Coach

Walmart
01.2012 - 01.2021
  • - Directed stockroom operations, achieving 98%+ inventory accuracy and reducing shrinkage by implementing tracking systems.
  • - Analyzed sales data to align inventory with demand, boosting product availability and reducing overstock.
  • - Trained and mentored employees on best practices, increasing team efficiency and performance metrics.
  • - Partnered with management to achieve profit goals through cost control and process improvements.

Inspector / Volunteer

Elizabeth Housing Authority
01.2009 - 01.2010
  • - Conducted HUD-compliant inspections for subsidized housing, ensuring 100% regulatory compliance.
  • - Streamlined inspection process, reducing turnaround time by 15%.
  • - Provided education to tenants and agencies on housing regulations, improving adherence rates.

Education

Diploma - undefined

Emerson High School
Union City, NJ
01.2004

Skills

  • Microsoft Office suite
  • Inventory tracking systems
  • Sales transaction management
  • Project coordination tools

Languages

Bilingual: English & Spanish (Native)

Timeline

Assistant Manager

FedEx Office & Print Services
01.2023 - Current

Stockroom Coach

Walmart
01.2012 - 01.2021

Inspector / Volunteer

Elizabeth Housing Authority
01.2009 - 01.2010

Diploma - undefined

Emerson High School

CORE COMPETENCIES

  • Retail Operations Management
  • Inventory & Loss Prevention
  • P&L & Budget Oversight
  • Customer Experience Strategy
  • Team Leadership & Development
  • Process Optimization
  • Conflict Resolution & Negotiation
  • Data Analysis & Reporting
  • Strategic Planning

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