Summary
Overview
Work History
Accomplishments
Timeline
Generic

Amy Palagyi

Stockton Springs,ME

Summary

Leverage my combination of experience and passion for serving and leading others in an organization that is enthusiastic about Servant Leadership and driven by continuous improvement.

Overview

20
20
years of professional experience

Work History

Software Consultant

Brightly Software
12.2021 - Current


  • Designed complete solution architecture tailored to specific end-user needs.
  • Act as a change agent, providing critical business insights and training to client teams to ensure successful roll-out of product
  • Developed complex solutions to all business problems along with customer engagements by detailed analysis, and coordination with main decision makers.
  • Aided in Asset Essentials implementation for clients in the Manufacturing Industry, providing setup and initial training services.

IT Business Analyst & Project Coordinator

PABCO Building Products
01.2017 - 01.2021
  • Subsidiary IT Liaison between the 4 Manufacturing Plants along the west coast and IT Department
  • Works collaboratively with partners in IT, business areas and vendors in understanding, and enhancing business requirements to create technical, and functional specifications that speak to everyday users as well as executive leadership
  • Prepare and manage IT projects that impacted our Subsidiary
  • Working directly with IT PMO, architecture, and service delivery teams among others in support of delivering timely, qualitative, robust and scalable solutions
  • Change management to ensure our impacted users are prepared and knowledgeable about system, product and program changes/upgrades
  • Facilitates/completes the creation of communication plans, ensuring that appropriate information is exchanged among key stakeholders
  • Six Sigma process improvement application
  • Large Projects Managed for all users and locations have included: Full SAP/S4 Hana upgrade to 185 users, Timekeeping System, VoIP Installation and training.

Training Manager

01.2014 - 01.2016
  • Ca location
  • Facilitated on-boarding compliance for new hires prior to starting training
  • Facilitated training of all news hires for our location as well as creating individual training plans when necessary
  • Created and executed portfolio specific client expectations to ensure accuracy of portfolio work, satisfaction of clients and increase profit share
  • Foster relationships between locations for cohesiveness and consistency
  • Organize and execute training and development for low performers as well as bring high performers to the next level
  • Executed successful interviewing model for all hiring managers to ensure a high standard of interviewing and hiring.

Store Manager

Starbucks Coffee Co
01.1999 - 01.2012
  • Managed multiple stores as well as supported the store opening process
  • Trained newly promoted and/or hired managers
  • Developed employees to the next level
  • Recruit, train, and supervise store employees
  • Provide feedback, coaching and performance evaluations as well as development plans
  • Improve the overall performance of a store
  • Managed Profit and Loss statements a well as teach classes
  • Uphold state and federal rules regarding wages, work hours and equal employment opportunities

Accomplishments

    • Rapport Leadership International LB1 & LB2 graduate

    • Situational Leadership

    • 7 habits of highly effective leadership course

Timeline

Software Consultant

Brightly Software
12.2021 - Current

IT Business Analyst & Project Coordinator

PABCO Building Products
01.2017 - 01.2021

Training Manager

01.2014 - 01.2016

Store Manager

Starbucks Coffee Co
01.1999 - 01.2012

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Amy Palagyi