Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMY PARADIS

Enfield,CT

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2026
2026
years of professional experience

Work History

Contract Review Specialist

PTI Industries/Element
2023 - Current
  • Responsible for reviewing customer purchase orders, blue prints, operation sheets, price quotes and other order related documents in order to accurately create job packets.
  • Responsible for closing out completed orders by, ensuring all paperwork has been filled out and signed off, creating certificates of conformance and submitting invoices to accounting department.
  • Communicated with customers and other departments to resolve any order issues.
  • Helped maintain the internal office sharefile with current, accurate customer specific information.

Paraprofessional

Enfield Public Schools
01.2019 - 2023
  • Work with students individually and in small groups to help complete assignments, reinforce daily lessons and concepts and improve performance and success.
  • Modify the general education lessons and assignments for special-needs students based on there individual needs and abilities.
  • Assist the teacher with daily lessons and classroom duties for all students.
  • Document student progress, behaviors, interventions and social skills for IEP and 504 plans.

Digital Experience Business Sr. Specialist (Temp Hire) – CIGNA

Strategic Staffing Solutions
01.2018 - 01.2019
  • Gathering, analyzing and translating business requirements and generating corresponding features and/or user stories for client customizations using agile scrum methodology.
  • Producing straight-to-client PowerPoint mock ups and/or spreadsheets within a short timeframe.
  • Researching and presenting client specific data regarding our MFA security changes for our sensitive clients.
  • As a member of both the Digital Client Engagement Team and the Content Management System Team I was responsible for:

Incident Management Lead – Raytheon Air and Missile Defense Account

DXC Technology
01.2007 - 01.2018
  • Monitor active tickets using ServiceNow to ensure that processes and procedures were followed to ensure SLAs are met.
  • Run daily regional meetings and provide daily reports to upper management, subordinates and technicians to keep them informed of SLA and KPI timelines and procedures.
  • Assist in evaluating, writing and rewriting processes and procedures for the Incident Management Team.
  • Verify and validate billing codes for projects completed to ensure accuracy for invoices.
  • Previous Position: Incident Coordinator – Textron Defense Systems Account

Education

Goodwin University
East Hartford, CT
01-2023

Skills

  • Data entry
  • Customer service
  • Microsoft Office
  • Administrative support
  • ITAR compliance
  • Project management
  • Task prioritization
  • Excellent multitasking capability

Timeline

Paraprofessional

Enfield Public Schools
01.2019 - 2023

Digital Experience Business Sr. Specialist (Temp Hire) – CIGNA

Strategic Staffing Solutions
01.2018 - 01.2019

Incident Management Lead – Raytheon Air and Missile Defense Account

DXC Technology
01.2007 - 01.2018

Contract Review Specialist

PTI Industries/Element
2023 - Current

Goodwin University

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